Call forwarding is a feature that allows users to redirect or forward their incoming calls to an alternate number. The alternate number can be a phone number or a landline. Boost Mobile users have this option to ensure that they remain accessible to their loved ones or colleagues.
The Boost Mobile prepaid wireless offers customers call forwarding in several of its mobile plans. There is unconditional call forwarding for an incoming call to the designated number. Customers are also able to turn off this feature if they want to and it takes a few steps to do it.
How Do I Deactivate or Stop My Call Forwarding On My Boost Mobile Phone?
In order to turn off call forwarding feature, follow the steps below.
1. Go to your phone homescreen and tap phone.
2. On your keypad, enter the code *72 and enter the number your calls are forwarded to.
3. Tap the call button on the keypad
4. Listen, wait for the three short beeps
Some mobile handsets allow users to manage their call forwarding. Therefore, it's good to check your particular handset settings for the mobile device you are using. The network level call forwarding is easy to disable and check by using any one of the following steps.
Enter the code *#21# and press send button on your keypad to check if you are on call forwarding. Enter the code *#21**10# to disable call forwarding
If you have a call forward but receive no answer, enter the code *#61# and press the send button to check, enter code ##61**10# to disable.
In case you receive call forward busy, enter the code *#67# and press send button to check, or enter code ##67**10# to disable.
The settings for call forwarding may be different on your handset, depending on the mobile phone you are using.
Why Do Some Users Use Call Forwarding?
Users use call forwarding to redirect phone calls to a different number whenever they are unavailable or are in a network problem area. Users have the option of diverting their incoming calls to that number or to voicemail service. Customers can set their Boost Mobile phone to divert calls even without ringing. The diversion can happen when the line is busy, the phone is switched off or the call is unanswered.
You can set your phone to divert when you are in a low network coverage area. The last option is commonly used by Boost Mobile phone users and in mobile technology.
In some Boost Mobile plans, call forwarding attract extra charges to the customer. However, forwarding calls to another number when it's busy or unanswered is free. The process is called conditional forwarding. Boost Mobile uses codes that allow users to check their call forwarding status, or disable the feature altogether.
If you use the voicemail service, you can retrieve the message by calling the phone number your calls are forwarded to and hear the message. When you hear the greetings, press * key on the keypad to interrupt and proceed to the mail voicemail message.
Why Should I Cancel Call Forwarding on My Boost Mobile Phone?
Users have various reasons for wanting to cancel the service. Some users don't want to pay the extra cost charged on voicemails depending on your plan. While it's good to deactivate it to control your mobile phone expenses, you should weigh your options and choose the most beneficial.
For instance, if you frequently travel to low network coverage areas, then you should retain your call forwarding feature to let you know who called. Alternatively, if you have no network issues and your phone has no problems, you can cancel the feature to control your mobile phone expenses.
After thousands of Boost Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Deactivate or Stop My Call Forwarding on My Boost Mobile Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Boost Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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