How Do I Recover a Lost Password or Pin for My Boost Mobile Account?

Customers can recover a lost password or PIN for their Boost Mobile. There are two ways of doing that, one is contacting customer support and the other is doing it online. The steps are given above and the recovery takes minutes. It's good to protect your account by using a password that nobody can guess. Default passwords are unique and also gives you protection. Contact Boost Mobile customer support for any inquiries.

How Do I Recover a Lost Password or PIN for My Boost Mobile Account?

Boost Mobile has customers countrywide. The devices use a 4-digit PIN to add some minutes with a prepaid card commonly referred to as re-boost, to your mobile phone. The phones come equipped with programmed default PIN already in the device. In case the default PIN fails, or you forget the PIN you chose, you can contact Boost Mobile customer support to get the PIN.

Alternatively, you can call the automated service number from your personal mobile. However, to get this feature, your service must be active. If the service is inactive currently, you can recover a lost password or PIN for your Boost Mobile from the network website.

How Do I Recover a Lost Password or PIN for My Boost Mobile Account?

To recover a lost password or PIN for your Boost Mobile online, follow the steps below.

  1. Enter the last digits of the Boost Mobile phone number as soon as the "Enter PIN screen appears. It is the default PIN code for all prepaid devices. The default PIN only differs if you manually change the pin to a new one.
  2. Dial 611 using your Boost Mobile cell phone. This action allows the system to verify that you are using Boost Mobile device. Follow the prompts and select Account Management option.
  3. Press the right numerical key to update Account Preferences option. You are prompted to enter the account PIN. As you currently don't have one, enter an incorrect 4-DIGIT number. The system prompts you to re-enter the PIN. Go ahead and enter the incorrect combination again.
  4. Check for incoming text message. The automated system sends you the PIN number to the Boost Mobile device.


  1. Visit the Boost Mobile website and select My Account option at the top page. Click forgot PIN link.
  2. Enter the wireless number then click submit. Follow all the prompts to enable you recover a lost password or PIN. Plus, you can use the option change your current PIN to a new 4-digit code. If you currently don't have access to the internet or you are not an active service user, you can contact Boost Mobile customer support directly to access your PIN information.

How Can I Reset My Boost Mobile PIN?

Resetting your PIN is essential if you want to protect your account from any unauthorized access. Beside, you can change the PIN before selling the phone to somebody. When resetting the PIN, you can request a text message that includes your account PIN to enable you keep a copy of your PIN as you don't need to reset the number.

  1. Request a text message with your current PIN from Boost Mobile website. Go to My Account page and click on forgot my account PIN link.
  2. Type the 10-digit Boost Mobile number in that field called Wireless Phone Number.
  3. Sign in to your Boost Mobile account using the cell phone number and your current Boost Mobile PIN.
  4. Click on Account Security tab found on top of the My Account page.
  5. Enter the new 4-digit PIN and re-enter it in the next field.
  6. Choose your preferred account security question and the answer that will help you verify the change. The questions are in the drop-down menu.
  7. Answer the security questions by inputting the correct answer in the relevant fields.
  8. Click Submit. This verifies your PIN change which takes effect immediately.
How Do I Recover a Lost Password or Pin for My Boost Mobile Account?

Why Did GetHuman Write "How Do I Recover a Lost Password or Pin for My Boost Mobile Account?"?

After thousands of Boost Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover a Lost Password or Pin for My Boost Mobile Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Boost Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Boost Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Boost Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover a Lost Password or Pin for My Boost Mobile Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Boost Mobile

Asked a year ago
Updated a year ago
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Boost Mobile
Recover a lost password or PIN
contact Boost Mobile customer support

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