How Do I Update Information in My Boost Mobile Account?

Boost Mobile is an international telecommunication company with low cost cell service plans and devices. To update the infromation in your Boost Mobile account, there are a few steps you can follow directly from your device. You can also contact customer service about a Boost Mobile account information update. You can do so via phone, help desk or their website live chat.

How Do I Update Information in My Boost Mobile Account?

Boost Mobile is a wireless telecommunication company that has operations in the United States and Australia. The company offers cheap prepaid cell service plans and moblie phones.

Some of the phones from Boost Mobile operate on the iDEN network while others operate on the CDMA network. The Boost service is a no contract service which makes updating the information on your profile easier since there is no billing information to add.

You can also easily replace your old device with a new one. When transferring your account to a new device, your phone number and service plan can be retained while also keeping the credit on your line.

You can update the information associated with your Boost Mobile account. Such information may involve a change of name if you get married or decide to change it legally, a change in address or changing your PIN.

One thing you should note is that you have to be in area with adequate Boost service coverage for activation, programming or updating of account information to be possible. You should check Boost Mobile's service coverage page or any national service coverage sites to confirm your devcie is within a coverage zone.

The process for changing your account information is different for Android devices and iOS powered devices. The processes of updating you Boost Mobile account information are as follows:

For Android Devices

  1. Tap the phone icon found on the device's home screen.
  2. Dial ##72786#
  3. Tap ‘OK' and your phone should autmoatically power down and then restart
  4. Once the device restarts, swipe to unlock the screen. The Hands Free Activation should start immediately of its own accord
  5. Tap ‘OK' once the activation is complete
  6. A PRL update willstart and after it is done, click ‘OK' and the device should power down and restart again automatically
  7. The firm should also seek any firmware upgrades once it restarts
  8. Go to ‘Settigs' and click ‘Personal Information.'
  9. Select the field(s) you want to change and clcik ‘Done' when you are finished.

For Apple iPhone

  1. Tap the phone icon found on the device's home screen.
  2. Dial ##873273#
  3. Tap ‘Call'
  4. Tap'OK' to initiate the service update
  5. Once the service update is complete
  6. Go to ‘Settings' and tap ‘Personal Information'
  7. Make any changes you want and click ‘Done' when you are finished.

If the above processes do not allow you to change your account information, you should contact Boost customer service as soon as you can and ask them to do the update for you.

You can reach Boost Customer service in several ways. One of the best ways is by logging on to their website. On any page on the Boost Website, there is a chat icon at the lower right corner. Click the chat icon and immediately a chat will be initiated with customer serice. You will be propted to choose a topic of assistance from various options presented to you. If account information update is not present type into the field. Wait a while and a live agent should be with you shortly.

Another method you can use to contact Boost customer service about an account information update is by calling them. Boost Mobile actually has two customer service numbers you can use which reduce the congestion on the line. You can obtain the phone numbers from GetHuman. Calling customer service is the most recommended method for updating information on your Boost Mobile account.

If you cannot reach through the ways above, try their online help desk. The help desk's address is on GetHuman. You can also try reaching out to them on social media and see if they will respond.

How Do I Update Information in My Boost Mobile Account?

Why Did GetHuman Write "How Do I Update Information in My Boost Mobile Account?"?

After thousands of Boost Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update Information in My Boost Mobile Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Boost Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Boost Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Boost Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update Information in My Boost Mobile Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Boost Mobile

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Updated 24 days ago
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Boost Mobile
Update information in Boost Mobile account
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