Loosing a Boost Mobile cell phone can be a devastating and scary time in your life. Especially when you have so much valuable information saved in your phone that you will never be able to recover again. It makes matters worse if your phone wasn't protected with a password, or the person who stole it knows your password leaving all your private information available for the world. It can feel like the end of the world, but the good news is its not. If you have lost a cell phone or had it stolen there are steps that you can take to get another one with ease.
Reporting Your Lost or Stolen Phone to Boost Mobile via Telephone
The first thing you want to do after you realized you phone was either lost or stolen is reach out to Boost Mobile immediately. You can reach out to them over the telephone and report your phone being stolen to them. This will ensures that if somebody does find it or has stolen it they will not be able to use it because Boost Mobile will suspend the phone. It also allows them to track the phone down if the phone is still on.
Reporting Your Lost or Stolen Phone to Boost Mobile via the Computer
If you don't have access to a telephone or you prefer to do things online then you do have the option to reach out to Boost Mobile this was also. To do so you can go to the Boost Mobile website and sign into your account. After signing into your account click on 'my Boost' and then from the drop down list click on 'Lost or Stolen phone'. You will then be required to follow the prompt so you can successfully suspend your phone. Suspending the phone prevents anyone from using it and prevents you from being charged while you are not able to use it. It also allows the cops to be located and begin locating your phone through GPS if it was stolen. If you still require assistance or have more questions you can reach out to Boost Mobile's customer service line.
After thousands of Boost Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Boost Mobile Phone Is Lost or Stolen? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Boost Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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