What Questions Should I Ask Boost Mobile When Shopping for a Cellphone Provider?

This article is broken into four areas of concern for consumers when considering a Boost Mobile cellphone plan: Coverage, Price and Plans, Data and Child Safety. Each section lists questions for customer service to make sure the plan matches the customers' needs. The article also contains two hyperlinks to Boost Mobile via gethuman.com.

Boost Mobile has been a leader in pay as you go cellphone plans since 2000 and continues to be very popular with customers in the United States. If you are thinking of making the switch to Boost Mobile, you may be wondering what questions you should ask when shopping for a cellphone provider. You can contact Boost Mobile customer support here, and below are questions to ask when you make the call.

Questions to Ask Boost Mobile

Coverage Area

When looking for a cellphone provider, you want to make sure it covers yours zip code. Once you have determined Boost Mobile covers your area, you can follow up with these questions:

  • What is the overall Boost Mobile coverage area?
  • What network does it use? Who does Boost Mobile partner with?
  • How does Boost Mobile guarantee coverage?

Pricing and Plans

The second consideration is pricing and cellphone plan. Boost mobile has a number of plans to choose from, and asking these questions can help you get a plan you like:

  • What are the different plans available?
  • Does Boost Mobile have family plans and bundles that can save you money?
  • How much are Boost Mobile devices? Does it have a payment plan?
  • Are there any "hidden" fees you need to be aware of such as taxes, roaming charges or data fees?
  • How much can you save by bringing your own device to your Boost Mobile plan?
  • Is there a termination fee if you aren't happy with your Boost Mobile plan?

Data Speeds

In today's world, data speeds are very important in a cellphone plan. When you are shopping for Boost Mobile service, ask these questions about data:

  • Does Boost Mobile have any unlimited data plans?
  • What are the data caps on the plans that aren't unlimited?
  • Are you charged additional fees if you go over a data cap, or does the data slow down to low speed data?
  • How does Boost Mobile guarantee data speeds? Are data speeds prioritized to contract customers on the shared network?

Plan Features

When shopping for a cellphone plan, you want to find out what features are available. The questions below can help you find out what sets Boost Mobile apart from the competition:

  • Does Boost Mobile have an international calling plan?
  • Does it offer discounts for automatic billing or for being associated with a group such as senior citizens, military or government employees?
  • Can you trade in an old device for credit on a new one?

Child Safety

A very important feature in a mobile device is child safety. Many parents start their children with a pay as you go cellphone rather than a pricey contract plan, but they want to make sure their children are safe. Ask customer service these questions about parental controls:

  • Can parental controls be added to a Boost Mobile phone?
  • How do parents set controls on a child's phone?
  • Do the devices have GPS location capabilities?

These questions can help you tailor your Boost Mobile plan, so you get the price and services that are specific to your needs. Asking questions also helps you avoid unpleasant surprises down the road. Contact Boost Mobile here and find out how it can help you with your new cellphone plan.

Why Did GetHuman Write "What Questions Should I Ask Boost Mobile When Shopping for a Cellphone Provider?"?

After thousands of Boost Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Questions Should I Ask Boost Mobile When Shopping for a Cellphone Provider? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Boost Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Boost Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Boost Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Questions Should I Ask Boost Mobile When Shopping for a Cellphone Provider? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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