How Can I Track My Bradford Exchange Order?

This article describes how to check on the status of your Bradford Exchange order. Detailed instructions are given for tracking your order by order number and for tracking your order when you have lost the order number. Hours for The Bradford Exchange's customer service phone number are provided as well.

The Bradford Exchange is an online shopping site that specializes in unique and unusual items and original pieces of jewelry. Because these items are often bought as gifts or as parts of a collection, buyers are often anxious to make sure that they reach their destinations on time. Fortunately, Bradford Exchange orders are easy enough to track online.

To Start With

Go to The Bradford Exchange's home page.
Click on the Log in link in the upper right corner.
Log in to your Bradford Exchange account.
Click on the "Customer Service" link in the upper right corner.
Click the "Check status of shipment" link under the Frequently Asked Questions header.
Click the "Click here" link at the end of the text describing The Bradford Exchange's status check service.

If You Have the Order Number

Fill out the Order Number, Postal Code, and Email text fields.
Click the Continue button. From there you will be taken to the page where you can see the most current tracking information for your order.

If You Do Not Have the Order Number

Click the "Check by Address" link under the Order Number text field.
Fill out the Billing House Number, Unit Number (if applicable), Postal Code, and Email text fields.
Click the Continue button. From there you will be taken to the page where you can see the tracking information for your order.

If You Need More Help

If you have a problem getting the tracking information using the above procedure, then you can always call The Bradford Exchange's customer service phone number. It can be found here. The customer service center is open from 7 am to 6 pm Central Standard Time Monday through Friday, and is closed on weekends.

Why Did GetHuman Write "How Can I Track My Bradford Exchange Order?"?

After thousands of Bradford Exchange customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Can I Track My Bradford Exchange Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Bradford Exchange if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Bradford Exchange Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Bradford Exchange in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Track My Bradford Exchange Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.