Bright House Networks: How do I get a refund?

A simple 6 step guide for solving this common Bright House Networks problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the account, Account number, Billing address
1
The easiest way to request a refund is to first find the charge that you think is incorrect and make a copy of if for your records.
2
If you received a bill with the wrong charge on it, that will work. Or if you don't have a bill, you can login to your account here http://brighthouse.com/home-page.html
3
Click on My Services and sign in
4
Once there you can find your bill under your account history.
5
Now that you have the bill with the wrong charge, it's time to call them. You can use this number to do so call Bright House Networks here.
6
Once you have the agent on the line, explain the reason for your call and why you wish to get a refund and they will investigate it and refund you your money. That's all you have to do!
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Author: Adam • May 13th, 2016

About this Step by Step Guide

After thousands of Bright House Networks customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Bright House Networks: How do I get a refund?... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 23 minutes to get through these steps according to other users, including time spent working through each step and contacting Bright House Networks. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Bright House Networks Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Bright House Networks that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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