How Do I Get a Refund for an Inflight Charge From British Airways?
If you need a refund for inflight charges with British Airways, one of the best ways to get it is by contacting the customer service agents. Alternatively, you may seek compensation online.
After submitting your request, the customer service agents will review it and get back to you as soon as possible.
Refunds for Meals
The most common in-house expense for British Airways is the cost of food. You may change your purchased meal or request a refund.
You have up to 24 hours before the flight to change your meal. In the Manage My Booking option, cancel your original meal, and place your new order. You will receive a refund for the canceled meal. It is impossible to change your meal order on British Airways after 24 hours. The meal options on your online menu are only available on specific routes. If you change your flight, you may need to request a refund as the services may not be available. British Airways may change your meal under certain circumstances. If they do, they will try to provide you with the best alternative. If they can't, you can claim a refund.
If you choose to change your meal before traveling, you may claim a refund. You may cancel your meal up to 24 hours before your flight. You may receive a refund if:
If you wish to request a refund, you must do it within 14 days of the final flight in your booking. To claim a refund after traveling, you need to fill out an online form with details such as your name, contact information, the details of the person who paid for the meals, the meal you bought, and your reason for seeking a refund. The refund will be sent to the credit card you used to make your payment unless you provide an alternative.
Contacting the Support Team
There are plenty of ways to contact the customer service team if you need help. However, phone support is the best alternative. It is the only option that lets you speak directly with a customer service representative. Contact the support agents on the phone and explain the details of your problem. They will direct you to the most appropriate help as soon as possible.
If you don't necessarily need to speak with an agent, consider seeking support on Twitter. It is a good option if you don't mind seeking help on a public platform. The customer service agents are likely to respond fast. If they can't help you on Twitter, they may suggest that you reach them on the phone.
British Airways help forum is the first support option for most customers. On the help pages, there are plenty of topics and answers to frequently asked questions. Consider looking for answers on the help forum before contacting the support agents directly.
After thousands of British Airways customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund for an Inflight Charge from British Airways? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting British Airways if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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