How do I get a refund for a British Airways flight that was canceled?

A simple 4 step guide for solving this common British Airways problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Booking reference, Date of booking, Flight number, Billing Address
If the airline canceled your flight, you are inline for compensation or for a refund. You should know that if the airlines cancelled your flight they will immediately rebook you on the next possible flight. If you cannot fly then they will refund you the entire amount of the ticket, including the taxes. If your cancelled flight affects a connecting flight, then they will refund you for the cancelled flight and rebook your other flight. There are two ways to request a refund if you have not received it - either over the phone or online. If you wish to file a claim online by using this link.
Enter all your flight details, and the names of passengers who were on the flight.
The form is quite extensive so be as specific as possible so they can clearly look into your flight for you. When you get to the box marked "Your question" enter in the details of the problem, and make sure to clearly ask for a refund on the flight(s) that was canceled.
Another way to request a refund is by calling over the phone. You can use this number to call British Airways here. When you have a rep on the line, let them know that your flight was cancelled, causing you to miss the connecting flight and that you would like a refund for the parts of the flight the you missed, per their refund policy that we stated earlier. Let us know how it goes!
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Author:AdamMay 17th, 2017 @ 17:57

About this Step by Step Guide

After thousands of British Airways customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a British Airways flight that was canceled?; Holding H-*B approved valid Visa: Am I allowed to travel via London Heathrow to USA (Indian citizen)?; Upgrade with airmiles from a partner this possible; a seat in ba lounge at milan linate airport; Cancelled flight and desperate to get home; How can I check baggage allowences on my fare?... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 25 minutes to get through these steps according to other users, including time spent working through each step and contacting British Airways. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for British Airways Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like British Airways that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a British Airways flight that was canceled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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