British Airways: How do I get a refund for a flight that got rescheduled?

A simple 3 step guide for solving this common British Airways problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Billing Address, Date of booking, Booking reference
1
If British Airways rescheduled your flight and you can't make the new date and time, you can submit a request for a refund. If you cannot fly then they will refund you the entire amount of the ticket, including the taxes. There are several ways to request a refund - either over the phone or online. To file a claim online use this link.
2
You will need to enter all of the flight information on the form and the form is very extensive. One note is that when you get to the box near the bottom of the form marked "Your question" enter in the details of the problem, and make sure to clearly ask for a refund on the flight(s) that was rescheduled.
3
You can also request a refund over the phone. This can lead to a faster turn around time getting the refund approved. Use this number to call British Airways here. Once you are connected to a rep, let them know that your flight was rescheduled, and that you couldn't make the new flight and you would like a refund. If need be, let them know that this is part of their refund policy. Let us know how it goes!
We've helped 4,861 people get refunds from British Airways in the last 90 days. Let us help you!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of British Airways customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: British Airways: How do I get a refund for a flight that got rescheduled?; how do I change my airline reward plan on a flight I booked online?; I will be travelling from banglore to chicago on august *th.As i am travelling on student visa i need extra baggage allowance; I'm moving from Bristol to Belfast what documentations do I need for my cat and what size must th...; I want to change my return date on a ticket paid in full to another date. I used avios as part payment; upon checking in for flight BA *** to LHR for a connecting flight on Virgin Atlantic was told tha...... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 17 minutes to get through these steps according to other users, including time spent working through each step and contacting British Airways. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for British Airways Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like British Airways that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a flight that got rescheduled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

British Airways

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