What Do I Do If My British Airways Flight Was Delayed?

You can do many things to be as stress-free as possible after a deal. First, be sure to arrive at the airport ahead of schedule so that any potential delays don't cause a problem for you. You should also take advantage of the mobile app or website updates about your flight. And lastly, remember that there are always available methods for contacting customer service if something goes wrong.

British Airways is one of the world's largest and most well-known airlines. Unfortunately, when a flight has been delayed or canceled, it can be frustrating for passengers to figure out what steps they should take next. This article will provide you with some helpful information on dealing with your British Airways travel delays.

Arrive Ahead of Time

If your flight has been delayed, one of the most important things to remember is always arriving at the airport ahead of time. British Airways recommends that passengers checking in for their flight arrive at least three hours before their scheduled departure time. This will give you plenty of time to deal with any potential delays.

If your flight has been canceled, British Airways recommends that you arrive at the airport four hours before your scheduled departure time. Contact customer support for guidance.

File a Complaint

If your flight has been delayed or canceled and you feel that you have not received the expected level of service, you may want to file a complaint with British Airways. You can do this by visiting the airline's website and clicking on the "Contact Us" link. You will then select the type of complaint you would like to file.

Check the Flight Status Online

If you are unable to arrive at the airport ahead of time, or if you are just curious about your flight status, you can check the flight status online. To do this:

  1. Visit British Airways' website.

  2. Click on the "Flight Status" link.

  3. Enter your departure city, arrival city and flight number.

Confirming the status of your flight allows you to know if any changes have been made to your reservation. For example, if your flight has been delayed, you will find out what the new departure time is. It helps you plan accordingly and make arrangements for a potential overnight stay if necessary.

The other good thing about the website is that it is available all around-the-clock. So, no matter what time of day or night it is, you will be able to check the status of your flight. It can be beneficial if you are trying to make last-minute arrangements or are just curious about what is happening with your flight. Contact customer support in case of any hardship.

Track Your Flight With the Mobile App

You can also track your flight with the British Airways mobile app if you have a smartphone. This app is available for both Android and iOS devices. Here is what you need to do:

  1. Download the app.

  2. Create an account to use it.

  3. Enter your booking reference number and last name.

  4. Once you have entered this information, the app will show you the latest flight status, gate number and departure time.

The app will also notify you if there are any changes to your flight. This can be helpful if you cannot access a computer or want easy access to this information.

Receive Updates Via Email or Text

Instead of not tracking your flight status online or with a mobile app, you can choose to receive updates about your flight via email or text message. To do this, you first need to provide British Airways with your contact information. You can do this by visiting the airline's website and clicking on the "My Booking" link. You will then enter your booking reference number, last name and contact information. Call customer support if you experience some challenges.

Once you have entered this information, British Airways will send you updates about your flight via email or text message. This can be helpful if you cannot access a computer or want easy access to this information.

Why Did GetHuman Write "What Do I Do If My British Airways Flight Was Delayed?"?

After thousands of British Airways customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My British Airways Flight Was Delayed? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting British Airways if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for British Airways Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like British Airways in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My British Airways Flight Was Delayed? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

British Airways

Asked 4 months ago
Updated 4 months ago
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What Do I Do If My British Airways Flight Was Delayed?
Actions to Take After a British Airways Flight Delay

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