How Do I Cancel My Budget Mobile Phone?

Budget Mobile was one of many free or subsidized cellphone providers in the United States Government LifeLine Program. For certain qualifying low-income households, Budget Mobile provided a much-needed communication link. When Budget Mobile left the LifeLine Program, phones were automatically canceled and users switched to another LifeLine provider.

Budget Mobile was one of the many free or subsidized cellphones provided to certain qualifying individuals in the United States. If you have a Budget Mobile phone, it is no longer part of the US LifeLine Program, so you will need to find cellphone service through another provider. How do you cancel your Budget Mobile phone? You can learn more from Budget Mobile customer service here, and below is more information on Budget Mobile and the LifeLine Program.

Who Qualified for a LifeLine Phone

The free or subsidized cellphones provided by the US government were available to the following people (guidelines vary from state to state):

  • Those receiving assistance from the low income Home Energy Assistance Program
  • Recipient of Social Security Income (SSI)
  • Those with housing subsidized by Section 8
  • Recipients of food assistance through EBT/SNAP
  • Individuals who receive Temporary Aid for Needy Families (TANF) qualify for a free phone
  • Medicaid recipients
  • Parents of children who receive National School Lunch assistance
  • Those who meet other criteria set by the individual states

Canceling Your Budget Mobile Phone

Budget Mobile operated in 35 but left the US Government LifeLine Program in 2017. For those who had Budget Mobile phones, the plans were canceled when Budget Mobile left the program. You do not have to take any steps to cancel your Budget Mobile phone since the plans are no longer valid.

If you have a plan with another government provider, you can cancel your phone by doing the following:

  1. Contact the LifeLine administrator in your state.
  2. Advise them that you wish to cancel the cellphone that you use through the program.
  3. You can also contact the service provider directly and request a phone cancellation.

When you cancel your LifeLine phone, you will no longer be able to use it unless you purchase minutes or a data plan. Certain features may function if you have a Wi-Fi connection, but most features will be unavailable to you.

If you were a Budget Mobile user impacted when Budget Wireless exited the US Government LifeLine Program, you do not need to take any additional steps to cancel your phone. For more information, contact Budget Mobile customer service here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel My Budget Mobile Phone?

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