How Do I Cancel My Budget Mobile Phone?

Budget Mobile was one of many free or subsidized cellphone providers in the United States Government LifeLine Program. For certain qualifying low-income households, Budget Mobile provided a much-needed communication link. When Budget Mobile left the LifeLine Program, phones were automatically canceled and users switched to another LifeLine provider.

Budget Mobile was one of the many free or subsidized cellphones provided to certain qualifying individuals in the United States. If you have a Budget Mobile phone, it is no longer part of the US LifeLine Program, so you will need to find cellphone service through another provider. How do you cancel your Budget Mobile phone? You can learn more from Budget Mobile customer service here, and below is more information on Budget Mobile and the LifeLine Program.

Who Qualified for a LifeLine Phone

The free or subsidized cellphones provided by the US government were available to the following people (guidelines vary from state to state):

  • Those receiving assistance from the low income Home Energy Assistance Program
  • Recipient of Social Security Income (SSI)
  • Those with housing subsidized by Section 8
  • Recipients of food assistance through EBT/SNAP
  • Individuals who receive Temporary Aid for Needy Families (TANF) qualify for a free phone
  • Medicaid recipients
  • Parents of children who receive National School Lunch assistance
  • Those who meet other criteria set by the individual states

Canceling Your Budget Mobile Phone

Budget Mobile operated in 35 but left the US Government LifeLine Program in 2017. For those who had Budget Mobile phones, the plans were canceled when Budget Mobile left the program. You do not have to take any steps to cancel your Budget Mobile phone since the plans are no longer valid.

If you have a plan with another government provider, you can cancel your phone by doing the following:

  1. Contact the LifeLine administrator in your state.
  2. Advise them that you wish to cancel the cellphone that you use through the program.
  3. You can also contact the service provider directly and request a phone cancellation.

When you cancel your LifeLine phone, you will no longer be able to use it unless you purchase minutes or a data plan. Certain features may function if you have a Wi-Fi connection, but most features will be unavailable to you.

If you were a Budget Mobile user impacted when Budget Wireless exited the US Government LifeLine Program, you do not need to take any additional steps to cancel your phone. For more information, contact Budget Mobile customer service here.

Why Did GetHuman Write "How Do I Cancel My Budget Mobile Phone?"?

After thousands of Budget Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Budget Mobile Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Budget Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Budget Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Budget Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Budget Mobile Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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