What Do I Do If My Budget Mobile Phone Is Blocked and I Need a Puk Code?

Readers learn what a Personal Unblocking Key (PUK) is and the function of the PUK. They are advised of the steps on how to obtain the code from Budget Mobile in the first part of the article. The second part of the article focuses on unblocking the phone and what information is required by customer service to unblock the phone. Finally, readers are cautioned that phones that are still under contract may not be unblocked by Budget Mobile until the contractual obligations have been met.

Budget Mobile is a phone program designed for individuals who are low income and need a phone to help with scheduling appointments, keeping in touch with friends and family or to have in case of emergencies. Budget Mobile used to be one of the options for the Lifeline Free Government Phone program, however, it is no longer a partner in the program. If you have a Budget Mobile phone and need to switch to a different Lifeline provider, you will need to unlock your phone. How do you unblock your Budget Mobile phone and get a PUK code? You can contact customer service here for assistance, and you can read the steps below to unlock your phone.

What is a PUK Code?

PUK (sometimes called a PUC) is an acronym for Personal Unblocking Key (Code) that is designed to reset a PIN (personal identification number) used in smart phones when the PIN is lost or forgotten. You can get the PUK code from Budget Mobile by calling customer service here and requesting a new unblock code to reactivate your phone.

Unblocking Your Budget Mobile Phone

In order to make your Budget Mobile phone network free and unblocked, you will need to follow the steps below:

  1. First you will need to know your phone's International Mobile Equipment Identity (IMEI) code. This code, which is usually 15 digits, is used to identify the device and pair it to networks. You can usually find this code under the battery on your phone or on the packaging the phone came in.
  2. Once you have an IMEI, which is needed to unlock or unblock your phone, you will need to contact customer service here. The customer service rep will be able to provide the unblock code and directions on how to untether the phone from the Budget Mobile network.

Take Note

If the phone is still under contract, the Budget Mobile may refuse to give an unblock or PUK code to you when you call. Once the contract obligations have been met, then you can get an unblock code and switch to a new provider with your current device.

Contacting Budget Mobile customer service is the quickest and easiest way to get a PUK code and unblock your mobile device. Contact Budget Mobile here for further assistance.

Why Did GetHuman Write "What Do I Do If My Budget Mobile Phone Is Blocked and I Need a Puk Code?"?

After thousands of Budget Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Budget Mobile Phone Is Blocked and I Need a Puk Code? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Budget Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Budget Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Budget Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Budget Mobile Phone Is Blocked and I Need a Puk Code? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Budget Mobile

Asked 10 months ago
Updated 10 months ago
Viewed 482,217 times
Budget Mobile
Budget Mobile
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!