The California Employment Development Department (EDD) is a state agency that provides a variety of services to businesses, employees, workers, and job seekers in California. Originally founded in 1935, the agency provides several benefit programs including Disability Insurance (DI), Paid Family Leave (PFL), and Unemployment Insurance (UI). These programs are meant to provide financial stability to communities.
If you need to check the status of your unemployment claim with the California Employment Development Department (EDD), follow the steps as outlined below:
After you file your claim, certain documents will be mailed to you within two weeks. These documents include:
If you don't receive these documents within two weeks of submitting an application, you will have to contact the California Employment Development Department on the status of your claim.
You can call into the California EDD's customer support team for an update on your application status. Make sure to have all of your application details on hand, so the customer support representative can help you easily.
If you prefer not to speak over the phone, you can contact the California EDD's customer support team via live chat. Note while it is safe to share some information over live chat, it's not recommended you share personal identity details such as a social insurance number over a live chat.
If you're on long hold times, the California Employment Development Department has Help Pages that may help to answer your question. With some exploring, you may be able to find something that was missing or wrong with your application, which can give you insight into the delay. The California Employment Development Department website can also have updates discussing any delays or prolonged wait times on applications.
After thousands of California Employment Development Department (EDD) customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Status of My Unemployment Claim with the California Employment Development Department (Edd)? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting California Employment Development Department (EDD) if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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