How Do I Pay My Bill with Capital One?

Customers with credit cards or loans through Capital One are informed of the five different ways they can pay their monthly bills. Readers are provided step-by-step instructions on paying the bill online or via the mobile app. They are informed of telephone, mail and in-person payment methods. Finally, readers are provided with information on Capital One autopay features to help make monthly payments.

Capital One offers customers a number of convenient financial tools such as auto loans and credit cards. If you are a Capital One customer, you want to make sure you are up to date on your monthly bills. How do you pay your bill with Capital One? You can contact customer service here for assistance, and you can read below for more information.

There are five ways you can pay your Capital One bill: online, through the mobile app, over the telephone, via mail or in person.

Online Bill Pay

To pay your Capital One bill online, follow these steps:

  1. Go to the Capital One website.
  2. Enter your user name and password and click "Sign In."
  3. You may be prompted to get a one-time code via text or email if Capital One does not recognize the IP address you are using to log in.
  4. Click on "Make a Payment."
  5. Enter the amount of payment you wish to make.
  6. Enter the account you wish to use for the payment and the date you want the payment to be made.
  7. Click "Submit Payment."

Paying Through the Mobile App

To pay your Capital One bill through the mobile app, follow the steps below:

  1. Open the Capital One app on your smart device.
  2. Type in your user name and password.
  3. Tap on "Sign In."
  4. Tap on the account you want to make a payment to.
  5. Select "Make a Payment."
  6. Choose the date for your scheduled payment and enter the bank account information you will use to make the payment if you haven't stored it in the app.
  7. Enter the amount you wish to pay.
  8. Use your finger to "Slide to Pay" to complete your payment.

Payments Over the Phone

To make your Capital One payment over the phone, contact customer service here and select payments from the telephone prompts. You will be asked to enter your account or social security number, the amount of your payment, and the banking account you will use to make the payment. If you have trouble with the automated system, a representative can help you with your payment.

Snail Mail Payments

If you are still receiving hard copies of your statements, you can mail a check or money order to Capital One to make your monthly payment. Include the account number on the check or money order, and make sure you include the payment slip in the envelope.

Paying in Person

If you live near a Capital One bank, you can visit in person to make your payment by cash, check, money order or debit/credit card.


If you want to take the hassle out of monthly payments, you can set up autopay from the website or mobile app. Click on Autopay and select the banking account you'll use for the payments and the amount you wish to set for autopay. Your Capital One monthly bill will be paid on time each month without risking late fees or penalties.

Keeping up with your payments is easy with Capital One's many options for paying your bill. Paying on time will improve your credit score. For more information, contact Capital One customer support here.

How Do I Pay My Bill with Capital One?

Why Did GetHuman Write "How Do I Pay My Bill with Capital One?"?

After thousands of Capital One customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Pay My Bill with Capital One? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Capital One if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Capital One Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Pay My Bill with Capital One? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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