Sometimes life throws you a curve, and you need a little extra time to pay your bills. Capital One does give customers a couple of options when they need extra time to make their payments. For more information, contact Capital One customer support here.
There are two ways to request an extension on your Capital One credit card bill. Those steps are outlined below.
If you find you are having trouble meeting your credit card bill requirements because your payment is due before your income hits your account, you can request changing your credit card due date. The steps to changing your due date are as follows:
Capital One also provides customers negatively impacted by Covid-19 to request an extension on their Capital One credit card bills. If you have experienced lost wages or increased expenses due to Covid-19, you can reach out to Capital One customer service here for an extension. Capital One recommends reaching out to it directly via their customer service number here. At that time, you will need to provide the following information:
Capital One will review your request and determine if you meet eligibility for a deferment of payments for a short period of time. Keep in mind, if your payments are deferred, you will still accrue interest charges on your account balance. Non-Covid-19 related requests are handled on a case-by-case basis.
Life happens, and when it throws you a curve, you can reach out to Capital One for support and to request an extension on your credit card bill. Capital One encourages customers experiencing financial difficulties to reach out here for support and assistance.
After thousands of Capital One customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Request an Extension on My Capital One Credit Card Bill? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Capital One if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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