As a Capital One account holder, you have the option to set up automatic bill pay, but how do you set up a new bill pay payee with your Capital One account? You can learn more about Capital One's accounts and services by contacting customer support here, and below are steps to setting up a new payee for bill pay.
Capital One provides account holders with two ways to add a bill pay payee to their checking account: online and via the mobile app.
You can add a payee from your online account access by doing the following:
You can also use your Capital One mobile app to add a payee by following these steps:
Adding payees helps you send regular payments quickly without having to look up account numbers, due dates and other information. It also allows you to set up recurring payments so you know they will be paid on time each month and relieve some of the stresses of your bill obligations. For more information or assistance with bill pay, contact Capital One customer support.
After thousands of Capital One customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Set Up a New Bill Pay Payee with Capital One? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Capital One if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up a New Bill Pay Payee with Capital One? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.