Capital One: How do I report that I lost my credit card?
A simple guide for solving this common Capital One problem quickly and effectively by GetHuman
Name on the account, Billing address
The best thing to do is to call them directly on that lost credit card line. You can do so by calling (800) 227-4825 and they can cancel the old card and issue you a new one. Let me know if this helps.
Adam3 years ago
About this Step by Step Guide
After thousands of Capital One customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Capital One: How do I report that I lost my credit card?; Hiw do I pay my bill online using a debit card; My account has been locked and when I call I just sit on hold.; You guys saying that I have account with yall but I don't cause I never opened one up; Wanting to ask about a loan before applying; i have credit card with capital one but i need apply for personal loan,how i can apply ?... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 78 minutes to get through these steps according to other users, including time spent working through each step and contacting Capital One. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Capital One Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I report that I lost my credit card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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