My Capital One account is locked
A simple guide for solving this common Capital One problem quickly and effectively by GetHuman
If your account have been locked, you should visit the Password Assistance screen where they will ask for some security information before they send you a new temporary password to your email address. When you log in you will be asked to change the temporary password.
BenF3 years ago
About this Step by Step Guide
After thousands of Capital One customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: My Capital One account is locked; I AM TRYING TO PAY MY BILL. NONE OF THE CAPITAL ONE NUMBERS WILL GO THROUGH. WHAT'S GOING ON...; I deposited $**,*** in the bank I lost my identity can I withdraw any money withwhat would withdraw; I want to know how to change my phone number on my ac; Can I get my newly approved credit card overnights to me?; How am I supposed to do to get some increase credit limit... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 73 minutes to get through these steps according to other users, including time spent working through each step and contacting Capital One. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Capital One Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our My Capital One account is locked guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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