Carbonite: I received a message that my computer backup is out of date
A simple 4 step guide for solving this common Carbonite problem quickly and effectively by GetHuman
Email address on the account, Password
We can help you with this. The first thing you will need to do is restart your computer. Once you restart your computer, Carbonite will start scanning your computer and will backup any files it can find
If the backup cannot be completed try reinstalling Carbonite Personal (if that's what you have) https://support.carbonite.com/articles/Personal-Windows-Reinstalling-Carbonite-Personal
Or, if you have Carbonite Pro, you can reinstall it here https://support.carbonite.com/articles/Pro-Mac-Windows-Reinstalling-Carbonite-Pro
If this still doesn't work, then you will need to contact them with one of these methods contact info here
Adam3 years ago
About this Step by Step Guide
After thousands of Carbonite customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Carbonite: I received a message that my computer backup is out of date; I received a message on June **th, **** that my computer backup is out of date... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 12 minutes to get through these steps according to other users, including time spent working through each step and contacting Carbonite. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Carbonite Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Carbonite that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I received a message that my computer backup is out of date guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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