Step By Step Guides for Solving Care.com Issues

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

Care.com closed my account and I don’t know why ? I’d like to know why so I can fix the issue
Why was my account suspended
Why was my account suspended ???
I got kicked off your site, I work for someone in a private home that I hire people for...
to upgrade my account*I tried to pay with my credit card and it will not accept it*I tr...
Normally when I log in I see job postings. Now I'm only able to see people looking for...
My account got closed and I am not sure why. I already paid for a background screening...
Hi my name’s Rosemary Conrad**I cannot log into my account I’m putting my email and cho...
I want to cancel my subscription
I need to cancel my care.com. i have not used it and just got another charge.*I would l...
I am trying to create a free care account to find a caregiver but it made me pay and i...
trying to view resumes from applicants i invited to apply for employment at our daycare...
I can't login. I was a former member and need to get in again but it won't let me. How...
Need to speak with someone about my specific requirements for a proper babysitter
I cant log on my account. I need to update my profile.
My daughter and I have been trying to cancel her account and you can’t the site won’t l...
My daughter has been trying to close her account with you guys and we can’t find it and...
My card has been changed twice
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Care.com Reference

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