Step By Step Guides for Solving Care.com Issues

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

It looks like I am getting charged monthly. Can u check
your site won't allow me to change my LAST Name from Kovach to O'Malley. *Divorced...I...
I have edit my profiles for childcare, special need, Senior care * time this past weeks...
I want to cancel my account and asked a refund for $** as a **% membership fee for one...
The minimum wage in my area is $*.**. Why does your site incorrectly list **.** for...
Please review my profile for elder care. It was a five-year job with a private placeme...
I keep getting an error message when I am signing up error ********
To Whom It May Concern,**I hope all is well and that your week is off to a great start...
How do I end my membership
There are two edits that I would like to make in updating my account:**First, I would l...
I would like to connect with Care.com. Do I need to join? How do I hire someone to he...
Hello, my name is Sandra Lopez,* E-mail: S*****@***.com*How do I edit my personal infor...
I was trying to be a sitter but decided not to before the background check, it said it...
I want to sign up for Care.com but I’m ** years old and it won’t allow me. If I still w...
Trying to log into my member account*J*****@***.com when I do this it states in red, em...
sign into my profile*setting
I want to cancel the plan I signed up
My name is Lori Rebovich. I Accidentally gave access to someone who asked for my backgr...
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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