Step By Step Guides for Solving Care.com Issues

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

I can’t log in, it gives me an error code
I upgraded my account to premium a couple of weeks ago and have yet to be able to edit...
Do I have to now have a Background check before I can search for work?
I initially signed up to work for care.com so I have a login. I am now needing help for...
I never agreed to an account. I did a month trial back in August of ****. Never had...
I received a false reveal on ** ** ***. The person who wrote it is possibly accusing m...
Hello I created a care.com account to become a caregiver. I didn't realize I would have...
Want to cancel I no longer want to be a part of this *Please contact me immediately and...
Correct my birthdate on my account, change the date : December **, ****, instead of...
There is an error in my birth date, I am born on December ** ****, instead in my profil...
I am trying to sign up for a job to work on care.com but whenever I did the background...
I was terminated with care.com for no reason. I didn't miss represent myself and I fol...
I signed up for care.com for one payment of one time authorization and they build me fi...
How do I retrieve a message deleted accidentally?
Where on care.com do I go to let them know that hired two care givers.
I signed up and paid for a basic package for care.com a month ago. I'm wondering if I...
Cancel and refund my subscription. It did not say I had to be premium to contact intere...
Hi my name is Lucille Arispe and I had a profile with care.com and all of a sudden it...
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Care.com Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!