Step By Step Guides for Solving Care.com Issues

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

I cant get i to my account. It wont accept my email.
I need to reset my password but the email wont work. I have * messages I cant read. Ple...
Care.com does not seem to recognize my account and when I tried opening a new account i...
I need to change my name on my background and MVR check right away.
I signed up for a care.com membership. I signed for the Limited Membership. Then afterw...
Hi there,*I am trying to create a care.com account - however when I put my SSN in, it w...
Care.com. Been on this site for * yrs. Know! I'm seeing same posts over &over no new fa...
My name is Abla Komlan I use to live in Atlanta I have care.com account from Atlanta I...
To speak to a human, I have to pay $*???? Really?
I filled out profile, wrong state
I am trying to pay for the yearly screening on care.com, however, I got an error messag...
I'm attempting to purchase the screening and it says there is technical difficulties ev...
I haven’t received my pay from a family that was sent * days ago
Can not upgrade to premium receiving error message.
im trying to buy the premium and the basic screening but it says theres technichal diff...
I’m trying to sign up for a reoccurring subscription and my debit card is not being taken.
Says to either refresh for payment or to call the number if refresh is not successful...
How do I change my permenant address on my account?? I need this fixed ASAP!! a client...
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Care.com Reference

Guidance for Other Companies

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