Step By Step Guides for Solving Care.com Issues

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

I tried to login and it tells me it doesn’t have my email address or password on file a...
I can’t access my account. Its telling me it doesn’t remember my email or password.
I want to edit my profile heading from Housekeeping to Tutoring*Babysitting, but it wo...
I was charged twice for my background*driving record check! All within minutes!
I am trying to make an account and keeps saying sorry but you have to contact member se...
Not sure if person who contacted me last night was actually a client seeking proper care
I accidentally put my wrong birthday and now I am suspended.Jennifer Baird. **********..
I want to Apply to be a nanny in Manhattan on Thursday Friday and Saturday.
I can’t log in every time I try it says it doesn’t recognize my email and the few times...
I tried to sign up for the **-day free trial but it is asking me to pay
Hi I want to cancel my subscription because I can’t finish my application. Care.com did...
It looks like I am getting charged monthly. Can u check
your site won't allow me to change my LAST Name from Kovach to O'Malley. *Divorced...I...
I have edit my profiles for childcare, special need, Senior care * time this past weeks...
I want to cancel my account and asked a refund for $** as a **% membership fee for one...
The minimum wage in my area is $*.**. Why does your site incorrectly list **.** for...
Please review my profile for elder care. It was a five-year job with a private placeme...
I keep getting an error message when I am signing up error ********
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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