Step By Step Guides for Solving Care.com Issues

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

Someone cheated me with ur company name*Someone took out my money from my account *Some...
Am trying to renew my subscription but I can't find the renew on the website
I am new to Care.Com*A recent request was uploaded, seeking transportation * ride for a...
I just signed up today. I want to cancel and refund my account today!! I have been ab...
How do I get a receipt when I buy a membership that has my name, address and what the c...
I cannot see the job I posted. How do I know it’s been posted?
My bank account was charged for a background check that costs $**.**. However, my backg...
Double charge for background check
The website won't let me log on unless I pay $**.** for a screening fee. I've had this...
I have been trying to reach care.com for weeks. I recently discovered my account has be...
My name is debbie Johnson and I am a basis member which its free to join up today I was...
Need to understand how the contract works. If we hire one of your cleaners and the con...
I forgot my password and can not reset it
When do u think I am able to get answer from you?..
Hi Care.com,**I am trying to hire a nanny thru your platform and before doing so, I req...
I paid for a premium subscription starting the month of January **** to April **** and...
I’m trying to speak with someone about my account can you please help
my account was terminated but i just put my card info in to renew my payment i want to...
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Care.com Reference

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