I am being denied access on my Care.com account
A simple 4 step guide for solving this common Care.com problem quickly and effectively by GetHuman
Before you get started, be sure you have: Email address on the account, Password
Step 1: Check which browser you are using and try to use a different one or update it.
Step 2: Clear your browsing history, cache etc under your web browsers' preferences
Step 3: If these do not work, try calling the customer service for Care.com using the best numbers GetHuman has: https://gethuman.com/phone-number/Care-com Press 3, then 1
Here is a list of other ways to contact a customer service for Care.com using the best numbers GetHuman - https://gethuman.com/contact/Care-com Hopefully this helped!
Author:The GetHuman TeamJanuary 15th, 2016
About this Step by Step Guide
After thousands of Care.com customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: I am being denied access on my Care.com account; On my profile I can't change my phone * from unverified to verified; I am trying to change something in my bio and it will not let me.; I did not know they would charge me with out me authorizing it so I need a refund; I want to cancel my account. I found what I was looking for thanks; To report fraudulent from someone who claims to be looking for nanny position.... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 10 minutes to get through these steps according to other users, including time spent working through each step and contacting Care.com. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Care.com Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Care.com that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I am being denied access on my Care.com account guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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