The answer to your question, "How do I track my package from Carters.com?" can be found in this article. It is always a good idea to keep track of your packages when ordering from online retailers since there has been a lot of theft taking place lately to where packages are being stolen right from the front porch. Another thing that will help, is to install a camera and point it directly on the spot where packages are usually left. Even if the camera isn't on or doesn't work, it will still make most thieves shy away from your parcel since they will think they are being recorded.
It's easy to track your packages at Carters.com. If you have an account set up with Carters.com, SkipHop.com, or OshKosh.com, you can check your order information right from your account. You will need your tracking number and the email address you used to sign up. Start by logging into your account with one of the above retailers, then click "my account" and then "track my order". Enter your tracking number and the email you signed up with, in the correct fields and hit enter. A page will appear with the shipping information of your order. It will also reveal your order's status, location, and more.
Don't have an account with any of the online retailers mentioned? That's all right; you can still check your order status by contacting customer service, you will need your order number. Click here to speak to a customer service representative now.
If you haven't received the email with your tracking number, here are a few steps you can take. Start by checking your spam folder or junk mail. In many cases, your important email will bypass your inbox and go straight into your junk folder. This usually happens when either the subject line, the body of the email, or the name of the sender contains specific keywords used to identify spam, such as "money", "win", "hurry", and more.
When placing an order with Carters.com a confirmation page will pop up confirming your order and soon after you will receive a confirmation email. While this email will contain a lot of information about your order, including the order number, it will not have your tracking number. In fact, you won't even receive your tracking number until after your order ships. Standard orders received before 12:00 P.M. EST are typically processed within two business days after the payment verification. Expedited Shipping or Express orders received Monday through Friday before 12:00 P.M. EST are usually processed the same day of payment verification. In addition, orders placed on weekends or after 12:00 P.M. EST are processed the following business day. However, during certain times, like large sales events or the holiday rush, processing times may be slightly delayed.
After giving your order a few days to process, if you still haven't received your shipping confirmation email with your tracking numbers, click here to contact a customer support agent for assistance.
After thousands of Carters.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Package from Carters.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Carters.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Carters.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Package from Carters.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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