Cebu Pacific Airlines is a low cost Philippine Airline and at 31 years old, it is the oldest budget airline in Asia. The airline flies to about 63 destinations worldwide but mostly around Asia.
Cebu Pacific Airlines has a fleet of around 50 Airbus aircraft. With eight ATR 72-500 aircrafts, Cebu Airlines has one of the most modern fleets in the world.
As stated earlier, Cebu Airlines is a budget airline. Therefore, they only have one class fare which is standard economy. Cheaper flights are hence not a reason to change your flight with Cebu Pacific.
Reasons to change your flight may include a change in your travel itinerary, bad weather or any emergency situation that may arise and necessitate a flight change.
Missing check-in is a very common reason for making a flight change. Therefore, you should check Cebu Airlines' website to see the different check in terms for flights departing from different airports.
You can get real time updates from Cebu Pacific which can help you make the decision as to whether to cancel your flight or not.
If you do need to cancel your flight you can do it by yourself through the Cebu Pacific Airlines website or by contacting them directly and asking them to do it for you.
Cancelling Flight on the Website
You can change your flight from the Cebu Pacific website through the following process:
1. Launch your web browser and open Cebu Pacific Airline's website
2. Click the tab labeled 'Manage Booking' at the top of the website
3. You can log in to your account at this point if you have one. If you do not, enter your booking details i.e. your booking reference number and your name.
4. In 'My Bookings' select the flight you would like to change and then make the necessary changes. You can add more people to your party, adjust yur departure or arrival time and change the airport from which you want to depart.
5. Download and print your new flight ticket.
You should know that changing a flight with Cebu Airlines may be subject to a fee. Moreover, if your new flight is more expensive than the original flight, you will have to pay to bridge the difference.
You can only change your flight up to within 4 hours of when the flight is supposed to depart.
If you cannot change your flight through the Cebu Pacific website, you will have to contact customer care and ask them to do it for you. You can contact Cebu Pacific Airlines customer care through the following means:
You can contact Cebu Pacific customer care either through Facebook or Twitter and ask them to contact you directly or change your flight. Social media can be effective especially during times of the day when the pages are active.
However, there are a large number of requests made through social media platforms so a response is not guaranteed. You can try and send them a direct message to increase the chances of getting a reply.
The best option to use to contact Cebu Pacific customer care is to call their phone number. You are not only assured of speed but also of efficiency if you call them.
Cebu Pacific Airlines has different call center hotlines for different countries. However they do have an international customer care phone number that you can retrieve from GetHuman.
If you do have a group booking, you can send Cebu Pacific Airline an email to change your flight plan. You only need to provide your information when changing such a flight.
After thousands of Cebu Pacific Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Flight with Cebu Pacific Airlines? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Cebu Pacific Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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