Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I want to cancel the order I made about ** minutes ago
Placed order & paid. Within last * min. Wanted to see order summary when I got to see...
Your phone number does not work need help finding a wallet case for a Samsung Galaxy A **
Can't find wallet case for Samsung Galaxy A **
Placed an order ( ******** ) and thought it was FREE SHIPPING. Please cancel this order ASAP
Your *** number does not work
Your phone number does not work
I need a wallet case for a Samsung Galaxy a **
I ordered a phone case Iphone *s tracked delivery. It was supposed to be here...
My package was opened and half my order was gone i want to talk to a person!!!
Im not paying more for your mess up i want a number to call
I ordered a screen saver and the money was withdrawn from my account on August...
Wen will I receive my ok rder
Wen will I receive my order?
I placed an order last night, order *******, however I realized after the order that I...
I was sent a phone case by cellular outfitters. The case didn't fit and I let them know...
We have purchased from Cellular Outfitters before and purchased the same item we ordere...
Cellular needs to find out where my pkg is & get it processed & on the ri...
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!