How Do I Correct an Order from is an online mobile accessories and consumer goods store based in the US. The company offers different electronic products and equipment at low prices. If you have issues related to an existing order with, you can contact the customer service team for immediate help. is a leading provider of cell phone accessories at nominal charges. The online mobile accessory store was founded in 2002 and is headquartered in the US.

You can find premium quality cables, covers and chargers for your phone at discounted prices on The company is now expanding its merchandise line to cover a broader range of home goods, office furniture, personal protection equipment and medical supplements.

If your wish to change, modify or cancel an existing order on, you can easily do so by connecting with the customer support team.

Different Issues That You May Face with Order

There may be different issues that you may face after you place an order with Some of them include:

  1. You want to check for a delayed order.
  2. You have received a defective or damaged product.
  3. You wish to cancel some items or an entire order.
  4. You wish to verify the shipping rates and extra charges.
  5. You opt to change the delivery location of the order.
  6. You wish to add more products to an existing order.
  7. You want to know more details about the products.

If you want to track an existing order, you can log on to the site and click on the Order Status option at the bottom of the page.

You will be taken to the Track your order page. Once you enter your order number and email address, you can immediately find the current status of your product. You can also talk to a customer support person for further guidance.

Steps to Correct an Order on

If you wish to modify an order from, you can use the following easy steps.

  1. Go to the website.
  2. Select the Contact Us tab at the bottom of the web page.
  3. You will be redirected to a customer support form.
  4. Here, you must enter some details like:
    • Order number
    • Email address
    • Type of inquiry
  5. You can also add some descriptions about your issues in the description box given in the contact form.
  6. Once you add the details, you must click on submit. A customer support agent will soon contact you to solve your problem.

Contact by Phone or Email

You can choose to send an email or call the help desk directly to report a problem with your order.

A live agent will call you or reply to your email inquiry within a stipulated amount of time.

Returns Policy for

The company follows specific rules to modify an order from

  1. Products sent back within 30 days are eligible for credit point, full-refund or exchange in
  2. Items returned between 31-90 days can only be exchanged, or you can use store credit.
  3. You must attach a photo of the defective or damaged product for processing easy returns on
  4. Some electronic items are not eligible for returns. In such cases, you can reach out for help to for further guidance.
  5. It takes about seven to eight working days for to process return orders.
  6. For a full refund, it may take two to five working days for the money to reflect in your account.
  7. For a product exchange, you may receive the shipment details and tracking ID for the new order.

Why Did GetHuman Write "How Do I Correct an Order from"?

After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Correct an Order from to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Correct an Order from guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Asked 2 years ago
Updated 2 years ago
Viewed 1,286,586 times
modify an order from
place an order with

What customers are saying about this and similar problems

Order number ******* needs to have corrected address it should be Sharon Samuel *** P...
I ordered a skateboard case for my son, along with many other things. The case has obsc...
I placed an order.two weeks ago. The order number is *******. I am hoping to receive my...
cancel order******wrong info
I did not get an order no. I ordered *cell phone cases for moto g* power. Motorola. My...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!