If you are a CenturyLink customer, you are likely enjoying high-speed internet services. This large and reputable telecommunications company also offers phone, TV, voice, and fiber services. You can choose a suitable package with optimum speed and data plans.
But are you worried about the constant spike in your CenturyLink bills every month? Fortunately, there are ways to reduce the prices to gain better value for your money.
You can lower CenturyLink monthly rates by reviewing your bill and taking a few measures. Customer care can also help you reduce the prices.
Start by reviewing your monthly bills and checking if you are receiving only the services you pay for. If there are any errors, notify the company immediately. Additionally, look for the credit or promotional discount that you are eligible for.
Next, go through the add-ons on the bill and assess if you really need all of them. For instance, if you subscribe to several similar channels for TV services, consider giving a few up. You can reduce the monthly costs considerably with this move.
You can get good deals and save more by bundling your plans. Pair your CenturyLink internet package with a phone service pack or a TV service plan.
However, make sure to compare the bundling costs to the prices of purchasing each plan separately. Check the services that come in the combined package. If there are too many services that you may not use, a bundle plan may not be the best for you.
While you can prefer to purchase the fastest internet package, you may not really need it. The higher the speed, the more the monthly costs. Assess how much speed you require and choose a suitable data plan.
If you use the internet primarily for recreational use and limited office work, you can consider lowering its speed. Contact customer service to discuss the various data plans available. You can live chat with customer service and ask your queries as well.
CenturyLink offers beneficial assistance programs for low-income households. Its Emergency Broadband Benefit program and Lifeline program allow you to save on your monthly service prices.
You can qualify for only one or both programs depending on your income and participation in other state or federal assistance programs. However, you receive discounts on your internet bills or phone rates, but not for both services.
Reach out to a customer representative to check your eligibility for the assistance programs.
You can try to reduce CenturyLink monthly costs by negotiating with the company. Before you contact them, research the packages and prices that the competitor companies are offering. Use the information on their cheaper deals for similar packs while negotiating with your provider.
Contact customer service and express your dissatisfaction with the expensive monthly costs. You can directly suggest which changes you wish to make. Find out how you can reduce the prices of your current plans. If it does not work, inquire about the most affordable options available for you.
Make sure to be polite yet persistent to improve your chances of receiving a better deal.
After thousands of CenturyLink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get Centurylink to Lower My Monthly Rate? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting CenturyLink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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