Not only do we write step by step manuals for how to solve common Charter Communications customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Charter Communications customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Charter Communications customers
I have a past due account from a while back. We had the same number for over ** yrs. My...
APPLE TV EQUIPMENT*I am returning this equipment for several reasons:* I am a senior...
I have a new power pole and I need to get Charter's equipment off the old pole before I...
Called Spectrum late February about service and agreed and they would send out equipmen...
While signing into my account, a pop up box stated my account had been suspended for un...
I am having problems canceling my TV service but would like to keep just my internet wi...
Remove voice service from spectrum
I’m trying to set up my father-in-law with a land line. We were working with one of you...
I have never paid attention to my bill but why am I paying for a house phone when I don...
I used to work for spectrum in the Lincoln, Nebraska call center, I referred my friend...
I cannot put the wi-fi cuz I don't remember how so I did have Wi-Fi but now I talked yo...
There is an amount showing past due on my credit report.
Spectrum is not answering the phone, I can not cancel my internet service.
Being a customer for * yrs I called to dispute a charge and negotiate with billing to r...
scam**From: Spectrum ******@***.com* *Sent: Wednesday, February **, **** **:** PM*To: U...
That was twice I have to tell this creepy story about three times a day you know what y...
You refuse to acknowledge the truth an that fact is you fraudulently placed a roku devi...
I recvd a buyout form fr Spectrum for "preferred" customers. $**.** ea for internet*TV...
See more issues reported by Charter Communications customersGetHuman has no affiliation whatsoever with Charter Communications, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Charter Communications have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.