Charter Communications Customer Service

Contact Charter Communications & solve common issues

Use Charter Communications's Phone Number

Charter Communications's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Charter Communications. Below you will also find the phone and non-phone-based contact information we've gathered.

Charter Communications: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Charter Communications.
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Click below to show 29 more questions, answers, and complete guides to common Charter Communications customer support problems.

Contacting Charter Communications customer support

Below you can compare and contrast the 13 ways to contact Charter Communications by looking at which ones are the fastest and which ones other customers recommend the most for solving Charter Communications customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Charter Communications across the following channels: Phone, Chat, Web, Facebook.

Phone number / contactWaitVotes
833-949-0036
Customer Service
38 mins423
888-438-2427
Technical Support
38 mins213
888-615-0301
Call For New Service
< 1 min364
Live Chat at charter.com
Customer Service
2 mins1364
800-581-0081
Midwest Customer Service
24 mins508
888-858-0822
Deals & Packages Concierge
< 1 min655
314-965-0555
Executive Customer Service
10 mins1797
Online Help at myaccount.charter.com
Customer Service
< 25 hrs744
877-318-2092
Moving & Address Change Concierge
< 1 min1169
888-901-0354
Corporate Offices
2 mins1371
Online Help at charter.com
Deals & Packages
< 2 hrs2346
facebook.com/chartercom
Customer Service
2 mins1595
888-715-3291
New Customer Concierge
< 1 min1080

Recent reasons customers contacted Charter Communications:

I was charged for a service it wasn't applied to my issue when a representative came to...
Switched our Verizon mobile service to Spectrum for bundled service in DEC ****. At th...
Just want to pay my dame bill
cant sign into e-mail account
Broadband is glitchy on my TV with my Spectrum internet service.
Paid on my spectrum mobile bill but they are saying they never debited from my card on...
Paid my mobile bill on December **, **** and Spectrum Mobile Disconnected my services o...
To Whom It May Concern, ** I came to purchase the new released iphone ** Plus in Sep...
I need to talk to accounts payable
I recently found a house for rent. affordable. thats very hard to do right now. but...
I dont have aphone mine died I need new phone number to set up my new phone
I would like to change my phone number for a new phone

Help me with my issue

Does GetHuman work with Charter Communications?

GetHuman does not work with Charter Communications's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Charter Communications at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Charter Communications's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Charter Communications at a Glance

Charter Communications has 1 chat option
Charter Communications has no customer email
Charter Communications has 2 help forums
Charter Communications has no twitter handle
Charter Communications has 1 facebook page
Contact information overview

Answered on this page:

How Do I Sign Up for Charter Communications Service?
How Do I Make a Payment Arrangement with Charter Communications?
How Do I Transfer My Charter Communications Account to Another Carrier?
How Do I Change Primary Contact for My Charter Communications Account?
How Do I Update Information in My Charter Communications Account?
How Do I Check If Charter Communications Business Is Available at My Work Address?
How Can I Change or Cancel a Payment Arrangement I Made with Charter Communications?
Solutions to common issues

Contacting Other Companies

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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