It's hard to believe that not that long ago you had to go to the library to do any research, but now you can look up anything online from the privacy of your home. Libraries are still around and they offer anyone with a library card use of the computers at no cost. You can retrieve information quickly thanks to the advancements of technologies like the internet, so needing fast internet comes as no surprise. How do you test your internet's speed and what speeds are the best? This guide will teach you some basics about internet speed and how to test the speed of your Charter Communications internet.
The bit is the smallest measurement of digital information. The next measurement is a byte and it's equal to eight bits. Next up is the kilobyte, which is 1,000 bytes. A megabyte is about 1,000 kilobytes and a gigabyte is roughly 1,000 megabytes.
Broadband internet is measured in bits instead of bytes; the conversion remains the same. The standard measurement of internet speed is the Mbps, or megabits per second. In this case, one megabit is equal to 1,000 kilobits, and one gigabit is equal to about 1,000 megabits. The reason these are important is the higher the number for download speeds are better. 15 Mbps is best for streaming content and having internet pages that load near instantly. If you work at home, most employers want to make sure that your download speed is more than 10 Mbps and your upload speeds are more than 3 Mbps.
If you have any questions or concerns, it's best to call Charter Communications customer service here and the agents are available 24 hours a day, seven days a week. Although there are many websites that can help you measure your internet speed, Charter does have its own under the brand Spectrum. If you want to use it, visit the website, and scroll to the bottom until you see four different columns of links. You'll find the tool to test your internet speed under the third column labeled Explore.
After thousands of Charter Communications customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Test My Charter Communications Internet Speed? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Charter Communications if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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