How Do I Reset My Account Pin on My Chase Debit Card?

Debit card account PIN safety should be a priority if you want to keep your money safe. Therefore, resetting your PIN should be easy, but this is not always the case. That's why GetHuman has created a guide for customers to use during the process. Additionally, our team provides customer care contacts for companies like Chase Bank if clients need to contact them.

Banks are financial institutions whose mandate is to take cash deposits, operate a payment system, provide loans, and assist with investments. Gone are the days when people had to keep their money in their houses. Today, the banking system enables users to store their money safely and even get interests while at it. And the debit card systems make it easier to withdraw money at any time, so you don't have to worry about accessing your cash.

The advent of technology made it possible to create secure personal identification numbers (PIN) for which clients need to have to access their bank accounts. Without them, anyone who gets hold of a debit card can withdraw money. Banks would lose their value.

Chase bank is among the numerous banks that operate in the US. It has thousands of branches and ATM's nationwide to enhance ease of access by clients. Debit cardholders should keep their PINs secret for security purposes since they allow you to make financial transactions in any digital platform. If unauthorized users get hold of your PIN, you may end up losing your money.

Therefore, you should choose a PIN that is difficult to guess. And if you suspect your PIN security is at stake, you can always reset it to a new one. Here's how to go about the process.

The online way

Chase Bank customers can create, change, or reset their debit card account PINs using the online method. All you have to do is:

  1. Launch the official Chase Bank website on your browser
  2. On the top right corner of your home screen, you should see the Sign in the tab. Click on it
  3. You'll be redirected to the login page. Enter your username and password and then hit the Sign-in button
  4. You should see the options of creating or changing your PIN. Select the Change my PIN option
  5. Follow the system prompts by providing your old PIN and entering and re-entering the new one when the system requests then click OK
  6. You PIN change is now thriving, and the bank will mail you your new PIN within seven days

The alternatives

Other than the online method, you can use Chase Bank's mobile app or visit a branch near you to reset your PIN. However, some people may find the DIY options a bit challenging. That's where the customer care support team comes in.

To contact the customer service department, you can use:

  1. The phone number method. Chase Bank has an entire department that caters to debit card issues. An agent will ask for your original PIN to verify your identity and then help you with the PIN change process. They can also answer any other issues you may have regarding your debit card and even provide essential tips for the future.
  2. The Online help desk platform. This is another way of reaching out to customer care agents. The help page holds various help topics, whereby you should select one to get the help you need. Choose the one that resonates with your PIN issue, and a staff member will communicate with you and provide the help you need.
How Do I Reset My Account Pin on My Chase Debit Card?

Why Did GetHuman Write "How Do I Reset My Account Pin on My Chase Debit Card?"?

After thousands of Chase Debit Card customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Account Pin on My Chase Debit Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Chase Debit Card if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Chase Debit Card Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chase Debit Card in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Account Pin on My Chase Debit Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Chase Debit Card

Asked 2 years ago
Updated 2 years ago
Viewed 1,833,851 times
Chase Debit Card
Reset Chase Debit Card account PIN
Change Chase Debit Card account PIN
PIN Reset

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!