How Do I Get a Replacement Card with Chase Ucard?

Chase Ucard is a type of prepaid debit card that allows the holder to pay their dues faster and more efficiently. You can request a replacement for lost or damaged cards through the Chase website, the chase mobile app, or by calling customer care. If you have an expired or damaged card, send it back to your bank so they can dispose of it if you cannot destroy it yourself.

The world is swiftly moving towards a fully technological era, whereby people can conduct transactions and pay for goods conveniently using digital currency such as credit and debit cards. The Chase Ucard is a type of prepaid debit card that allows the holder, mostly government and corporate clients, to pay their dues faster and more efficiently, such as paying employees on time for corporations and issuing tax refunds and other benefits for government agencies. Unfortunately, these cards are subject to damage and loss just like any other valuable property you may have and that is why the Chase team allows you to replace a stolen, lost or damaged card.

How Do I Replace My Chase Ucard?

As mentioned earlier, your Chase Ucard can be damaged or lost and you will need to get a replacement to access the services and benefits that come with its use. You can request a replacement through the following ways:

1. Through Calling the Customer Care

You can contact Chase Card Customer support directly using the number on the back of your card and ask to speak to a representative. The representative will ask you to confirm your identity and the mailing address where your new card should be sent. You must also give the reasons why you'd like a replacement. After this, you'll receive your new card within three to five business days.

2. Through the Chase Website

Replace a Chase Ucard through the Chase Website, as follows:

  1. Log in to the Chase website.
  2. Go to the checking account section and select the "More" button on the top right-hand side of the page.
  3. From the dropdown list, select "Account Services."
  4. Go to "Replace a lost or damaged card."

Alternatively, if the link does not work for you:

  1. Type "Replacement Credit Card" in the search box.
  2. Click on the reason for requesting a replacement to continue to the correct page. Here, you will choose the card you want to replace and give the reasons for replacement if you had not yet given them.
  3. Review and submit your request.
  4. You will receive a response within one business day and your card should arrive within 3 to 5 business days.

3. Through the Chase Mobile App

Replace a Chase Ucard through the Chase mobile app, as follows:

  1. Sign in to your Chase Mobile app.
  2. Select checking account for debit or credit card.
  3. Scroll down to the "Replace a lost or damaged card" tab and click on it.
  4. Select the card you want to replace and include the reasons for replacement.
  5. Review and submit your request.

You should receive a response within one business day.

How Can I Properly Dispose Of an Old or Damaged Chase Ucard?

Expired cards should be carefully disposed of to keep your information safe. To safely dispose of your metal credit card, it is advisable to:

  1. You can call Chase Customer services to get a postage-paid envelope to send your metal card back to them so that they can dispose of it for you.
  2. You may also take your card to any Chase branch near you and have them destroy it. If you have a plastic card, you can cut it multiple times using scissors and dispose of the pieces in different trash bags.
  3. You can also demagnetize the strip by running a magnet along it multiple times to ensure the card is completely useless.
How Do I Get a Replacement Card with Chase Ucard?

Why Did GetHuman Write "How Do I Get a Replacement Card with Chase Ucard?"?

After thousands of Chase UCard customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Replacement Card with Chase Ucard? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Chase UCard if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Chase UCard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chase UCard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Replacement Card with Chase Ucard? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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