How Do I Check My Points Balance with Chase?

Chase account holders are provided with four methods of checking and managing reward point balances: online, ultimate rewards page, mobile app and telephone. They are given step-by-step instructions on how to find and redeem points online. Information is also provided to readers on how to access the ultimate rewards page, which does not include the entire account statement. Readers are provided with information on the mobile and telephone options for learning and redeeming points as well.

Most people look at what kind of reward points a credit card offers when applying. Chase offers a number of credit cards with reward points, and if you are a Chase cardholder, you will want to keep track of your reward points. How do you check your points balance with Chase? For assistance and information, you can contact Chase here. You can also read below on ways to check and manage your points balance.

There are four ways to check your rewards point balance on your Chase account: online, through the ultimate rewards page, on the mobile app, or via phone.


To check your point balance online, follow these steps:

  1. Go to the Chase website.
  2. Log into your account.
  3. When you reach the landing page, you will see the number of available points to redeem.
  4. You can also click on "Rewards Dashboard" for more details on the number of points you currently have, projected points to be added with your next statement, and a history of how you have earned and used your points to date for that year. You will also be provided a summary of the redemption options broken down into categories such as travel, gift cards, entertainment, or retail.

Ultimate Rewards Page

If you want to bypass your actual account statement, you can log into the online Ultimate Rewards Page powered by Chase. From this page, enter your "Username" and "Password" in the upper right-hand corner to display your balance and ways to redeem your points.

Via Mobile App

Chase also has a mobile app for cardholders to manage accounts and rewards. The app is a free download on both Android and iOS devices and gives your account information to you at your fingertips. From the app, you can check reward point balances and redeem points.

Via Phone

The fourth way to check your reward point balance is to contact Chase customer support via telephone. You can call a representative here for information and to find out more about point redemption.

Managing your reward point balance on your Chase account does not have to be a complicated endeavor. By following one of the methods above, you can keep track of your points, how you redeem them, and plan for future points on your account. For more information or assistance, contact Chase customer service here.

How Do I Check My Points Balance with Chase?

Why Did GetHuman Write "How Do I Check My Points Balance with Chase?"?

After thousands of Chase customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Points Balance with Chase? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Chase if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Chase Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chase in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check My Points Balance with Chase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated 2 months ago
Viewed 586,926 times
Chase reward points
reward point balance Chase card
Chase rewards

What customers are saying about this and similar problems

I was rewarded incorrect amount of Chase points for a recent purchase. So I am trying t...
I was rewarded incorrect amount of Chase points for a recent purchase. So I am trying t...
I need to get ahold of a representative about a card application but I don’t have an ac...
I need to get ahold of a representative about a card application but I don’t have an ac...
Account locked and I need it unlocked for obvious reasons
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!