How Do I Close My Chase Bank Account?

Closing a Chase Bank account is not hard. You can send a mail to the bank stating that you want to close your account, call the bank, close the account online or go to a Chase Bank branch. However, make sure that you know your account details.

How Do I Close My Chase Bank Account?

You may want to close your Chase Bank account due to personal reasons. For instance, you may need to move to a new country or open another account. Closing a Chase Bank account is free, and therefore you should not hesitate if you feel that it is the right thing to do.

Before closing your Chase Bank account, transfer all the money in your account to another account. Your monthly subscriptions and other recurring charges should also be transferred. You can close your Chase Bank account using your phone, the Chase Bank website, sending a mail or visiting a Chase Bank branch.

Closing a Chase Bank Account Online

This is the easiest way of closing a Chase Bank account. Follow these steps if you want to close your Chase Bank account.

  1. Open the official Chase Bank website and sign in using your username and password.
  2. Look for the "secure message center" option and click on it. You will see two options; your inbox and "send a message" option.
  3. Click on the "send a message" option and write an email explaining that you are interested in closing your bank account. A chase bank representative will get back to you within 1-2 days prompting you to give them your bank account details. If you give the correct details, your Chase Bank account will be closed within 24hrs.

Closing a Chase Bank Account By Sending a Mail

You should choose this option if you are unable to go to a Chase Bank branch. The following steps have to be followed.

  1. Open the Chase Bank official portal and download a Chase Bank account closing form.
  2. Fill in the blanks on the downloaded form and indicate the reason why you want to close your Chase Bank account.
  3. Include your signature in the form and mail it to the Chase Bank address. You can find the bank's official address on its website.

Closing a Chase Bank Account Via The Phone

This is an easy way of closing a Chase Bank account. Follow the following steps to close a Chase Bank account via the phone.

  1. Open the Chase Bank website and click the menu on the left-hand side of the page.
  2. Scroll down until you find the "customer service" option and then click on it.
  3. You will be prompted to identify the kind of an account that you have. Click on the "Personal banking account" option.
  4. A page will pop-up. Scroll down until you see the "contact us" option and click on it. The Chase Bank customer care number will appear on the screen. If you cannot find the number, contact Chase Bank. Tell the Chase Bank representative that you need to close your Chase Bank account. They will ask you several questions. Answer all of them correctly. Your account will be closed a few days after this.

Closing a Chase Bank Account in a Chase Bank Branch

The process of closing a Chase Bank account in a Chase Bank branch is not long. However, you will need to identify yourself using a national identification card.

Go to the nearest Chase Bank branch and tell a bank representative that you want to close your Chase Bank account. The bank representative will guide you on what to do to close the account.

Why Did GetHuman Write "How Do I Close My Chase Bank Account?"?

After thousands of Chase customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Close My Chase Bank Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Chase if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Chase Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chase in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Close My Chase Bank Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Close a bank account
Close a Chase Bank account online

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