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How Do I Delete an Existing Bill Pay Payee with Jp Morgan Chase?

Jeff Whelpley is the editor / author responsible for this content.
Jul 13, 2023

Chase, the commercial banking division of JP Morgan Chase, offers a handy automatic bill payment tool. When you use it, the bank will deduct money from your account whenever a bill comes due and pay it for you. If one of your bills no longer needs to be paid, or if your payee has changed its information, you can easily delete the old payee from your account. To do that, follow one of the procedures you'll find below.

How to Delete a Chase Bill Pay Payee from Your Desktop or Laptop

To delete a Chase Bill Pay payee online using your desktop or laptop, just follow these steps:

  1. Go to the Chase web site.
  2. Log into your account.
  3. Click on Tools.
  4. Select the Online Payee List option.
  5. Find the payee you want to delete on the list.
  6. Press the Ctrl key.
  7. Click on the payee.
  8. Click on Delete.

How to Delete a Chase Bill Pay Payee Using the Chase Mobil App

To delete a Chase Bill Pay payee with the Chase mobile app, just follow these steps:

  1. Open the Chase mobile app.
  2. Log into your account.
  3. Tap on Settings.
  4. Tap on the Manage Payees option.
  5. Find the payee you want to delete on your list of Chase Bill Pay payees.
  6. Tap on that payee.
  7. Tap on the Action button and delete the payee.

Contacting Chase

If you need help deleting one of your bill pay payees, or if you just have some questions, you should talk to a Chase customer service representative. You can do so on the phone or on the help forum. However, unless your question is a general one, the phone may be the better choice, as you will have the privacy to discuss sensitive information there.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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