Chase: Why is my card on hold?

A simple 2 step guide for solving this common Chase problem quickly and effectively by GetHuman

1
Your card may be on hold because there are not enough funds in your account, or, most likely, that they suspect fraudulent activity on your card. It may take a few days for them to sort out the problem and remove the hold.
2
To get an answer relating to your specific account you should visit your local Chase bank, or you can call Chase here.
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Author:BenF3 years ago

About this Step by Step Guide

After thousands of Chase customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Chase: Why is my card on hold?; Because I have a check and I am not able to cash it due to the fact I lost my NYC ID. How do I go about cashing my check?; I am trying to see if there is a way to help me get refunded for a couple of NSF fees that they c...; I need to refund one of my customers money from a few days back; I would like to see if I can increase my credit line; must i keep a minimum balance to avoid fees... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 7 minutes to get through these steps according to other users, including time spent working through each step and contacting Chase. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Chase Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chase that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why is my card on hold? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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