How Do I Change the Shipping Address on My Chegg Order?

If you realize you have entered the wrong shipping address after placing an order for a physical textbook from Chegg Inc., it's still possible to change it to the correct one. If it's been less than 30 minutes since you placed your order, head to the website and log into your account. Locate the order and click on Change address to amend it and enter the correct shipping address. If it's been more than 30 minutes since making your order, contact customer services and explain the situation. They can help to make the necessary changes so you receive your textbook at the right address.

Chegg Inc. has revolutionized education. Since 2005, it has been helping high school and college students across the U.S. with its range of services, such as tutoring, scholarship and internship matching, test preparation, and homework help. Chegg Inc. also lets students buy or rent textbooks. If you purchase a digital ebook, this immediately available to read online. However, if you prefer hard copies of textbooks, the book needs to be shipped to you directly.

But what happens if you realize you've provided the wrong shipping address after placing your order for a physical textbook? Here's how to change the shipping address for your Chegg Inc. order.

If it has been less than 30 minutes since you placed your order, go to the Chegg Inc. website at and click on Sign in, which is located in the top right-hand corner or follow this link to the login page. Enter your email address and the password that you created when you first signed up to and click Sign in. Alternatively, you can sign in using your Google or Facebook account.

Click on the drop-down menu in the top right and select My Account and choose Orders from the menu along the top. Scroll to find the order you have just placed and click on Change address. Enter the correct shipping address and click to confirm.

If it has been longer than 30 minutes since you place your order, you will need to contact customer services. Alternatively, click ? Help in the lower right-hand corner to activate a live chat session with a Chegg Inc. representative. Before contacting them, be sure to log into your account to find the order number as you will need to provide it.

Why Did GetHuman Write "How Do I Change the Shipping Address on My Chegg Order?"?

After thousands of Chegg customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change the Shipping Address on My Chegg Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Chegg if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Chegg Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chegg in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Shipping Address on My Chegg Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated a year ago
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Change Chegg shipping address
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