Getting an education used to mean applying for financial aid after you were accepted into the college of your dreams. After all, tuition and textbooks are one of the biggest costs students have. Luckily, there are companies like Chegg that make education more affordable and accessible. Chegg offers products like book rentals and tutoring that can help the average student in more ways than one. This guide will help you to obtain an extension on your textbook rental.
Chegg's rentals are good for either the quarter or the semester, and you can request a free extension as long as you do so before the expiration date of your rental. Don't worry about forgetting as Chegg will send you a reminder email before the rental date expires that explains your options as well as the due date of the return.
If you do return a book late, you will be charged late fees. Please visit Chegg's General Policies page for more information.
When you're ready to extend your rental, simply log into your Chegg account to make the request. If you have any issues or you need to extend the rental agreement into a new term, please contact Chegg Customer Service by phone or chat for assistance. Chegg's Customer Service Representatives are available Monday through Friday 10 AM EST until 8 PM EST.
Please keep in mind that extensions might not be available for digital textbooks.
There are some things to keep in mind when it's time to return your textbook rental. Your return must be postmarked by UPS on or before the due date. Please also remember that the book must be in good condition with the supplemental materials, like CDs and DVDS, included. Chegg makes returning your textbooks easier. You can access the return labels anytime through your online account.
After thousands of Chegg customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get an Extension for My Books from Chegg? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Chegg if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Chegg in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get an Extension for My Books from Chegg? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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