How do I return a book to Chegg?

A simple 2 step guide for solving this common Chegg problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
If you're not satisfied in any way with the physical book you received, just return the book in the same condition within 21 days using our box and prepaid UPS shipping label. Chegg will provide a full refund minus the cost of shipping.
Just so you know the shipping information should have come in the box from which you received from Cheggs. If you need to print a new shipping label you will be able to on your online account.
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Author: BenF • January 22nd, 2016

About this Step by Step Guide

After thousands of Chegg customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I return a book to Chegg?; Where are my books? Why are my UPS tracking numbers "invalid"?; My books were supposed to be here on **** and it is night time on **** and I have not received an...; I want to change my credit card payment method; I have a transaction from Chegg, but I have never purchased books from you.; I have an issue with a textbook I bought online from chegg... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 15 minutes to get through these steps according to other users, including time spent working through each step and contacting Chegg. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Chegg Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chegg that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I return a book to Chegg? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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