How do I return the wrong book back to Chegg?

A simple 2 step guide for solving this common Chegg problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
1
You will need to send it back and request the right one, you can call Chegg here.
2
If you sign into your account you will be able to look at the books you are currently renting. Under the books you should be able to click return. From there return the book for a refund and you can order your new one.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Chegg customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I return the wrong book back to Chegg?; I was locked out of my account even because there were two people using the account. My brother a...; I rented a book for a class I decided to drop the it's only been a week since I had it can I return it for a refund ?; MasteringBiology with Pearson eText Student Access Code Card for Campbell Biology *th edition; I sold a few books to Chegg and have not received my check yet. I just wanted to check to see if it is possible to see where it is at?; How can I contact Chegg about a missing access code?... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 16 minutes to get through these steps according to other users, including time spent working through each step and contacting Chegg. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Chegg Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chegg that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I return the wrong book back to Chegg? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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