Does Chubb Have the Highest Customer Satisfaction for Auto Insurance?

Chubb is an auto insurance provider, and if you are comparison shopping for auto insurance then you should learn what customers have to say about their satisfaction with the company. It has received mostly above average ratings for customer satisfaction from the National Association of Insurance Commissioners, J.D. Power, the Better Business Bureau and online review sites.

Does Chubb Have the Highest Customer Satisfaction for Auto Insurance?

If you need to get your vehicle insured, you need to find an auto insurance company that offers not just good rates and coverage, but also good customer satisfaction. If a company has low customer satisfaction, it is unlikely that even good coverage options will make it worth your while. To get some help with this task, read on to learn about the customer satisfaction records of Chubb auto insurance.

Chubb's National Association of Insurance Commissioners Rating

Chubb's rating on the NAIC's complaint index is 0.67. The average rating is 1.00, so Chubb is above average on this scale, with fewer customer complaints than would normally be expected for a company of its size.

Chubb's J.D. Power Rating

Chubb has received a rating of 872 out of 1,000 from the J.D. Power survey on customer satisfaction. This is an average rating, and indicates that the company receives about as many customer complaints as others companies of its size do.

Chubb's Better Business Bureau Rating

Chubb has received an A+ rating from the Better Business Bureau, which is significantly above average, and indicates very high levels of customer satisfaction.

Chubb's Review Site Ratings

Chubb has a 3.5 out of 5 star average rating on top review sites. This indicates a significantly higher than average level of customer satisfaction.

The Takeaway

Chubb has mostly above average ratings from its customers, indicating a high level of customer satisfaction. It may not have the highest customer satisfaction level, but it has one of the highest customer satisfaction records in the industry.

For More Information

If you have any questions about Chubb's auto insurance offerings, you can contact one of its customer service representatives. You can contact one by phone, by email, by help desk, or by chat room.

Why Did GetHuman Write "Does Chubb Have the Highest Customer Satisfaction for Auto Insurance?"?

After thousands of Chubb Corp. customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Does Chubb Have the Highest Customer Satisfaction for Auto Insurance? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Chubb Corp. if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Chubb Corp. Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chubb Corp. in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Does Chubb Have the Highest Customer Satisfaction for Auto Insurance? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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