A routing number is a number that banks and other financial institutions in the United States use to identify themselves when conducting transactions with each other. They are usually nine-digit numbers also called routing transit numbers.
Federal Reserve banks in the United States require routing numbers to process transfers between banks. The routing numbers are especially important for electronic fund transfers.
Most banks have only one routing number but that is not the case with Citibank. Citibank Group has a nationwide presence categorized by regions or states. On the other hand, if you are sending money overseas, there is only one SWIFT number for Citibank Group.
Finding Your Citigroup Account and Routing Numbers
There are several ways you can use to get the routing and account numbers you need to transfer funds. These ways include:
One of the easiest ways to find your Citibank group account and routing number is to check online. Doing so involves the following process:
You can also simply visit the Citibank Group website and check for the routing number for your state or region. The website will usually have a list with the routing number for each state or region. Some places like California might have two routing numbers and you can simply select one.
You can use your checkbook to find out your Citigroup account and routing numbers. It involves following these steps:
Visit Your Local Branch
Checking your account information online and the details on your checkbook are the two simplest and most convenient ways of finding out your account and routing numbers. However, if they don't work, you can visit your local Citibank branch and ask.
You can either go to a teller or visit the customer service desk and they will happily give you the routing number. On the other hand, you will need to provide them with your credit or debit card and in some cases, account number, for them to verify that you are a Citibank customer.
Contact Customer Service
Visiting your local Citibank branch should be the method of last resort after all else has failed. You should especially try contacting customer service and asking for your account and routing numbers.
A customer service representative will be happy to give it to you provided you can submit enough information to ascertain that you are a Citibank account holder.
You can find the Citibank customer service contact information on GetHuman.
After thousands of Citibank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Find My Citibank Account and Routing Numbers? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Citibank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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