How Do I Find My Citibank Account and Routing Numbers?

Your account and routing numbers are crucial for you to conduct fund transfers from your Citibank account. There are several ways to find out these numbers including checking online, using your checkbook and visiting a local Citibank branch. You can also contact Citibank customer service and they will provide you with the numbers.
Citibank Group is one of the largest financial institutions in the world. It has many arms including banking, investment banking and other financial services.

A routing number is a number that banks and other financial institutions in the United States use to identify themselves when conducting transactions with each other. They are usually nine-digit numbers also called routing transit numbers.

Federal Reserve banks in the United States require routing numbers to process transfers between banks. The routing numbers are especially important for electronic fund transfers.

Most banks have only one routing number but that is not the case with Citibank. Citibank Group has a nationwide presence categorized by regions or states. On the other hand, if you are sending money overseas, there is only one SWIFT number for Citibank Group.

Finding Your Citigroup Account and Routing Numbers

There are several ways you can use to get the routing and account numbers you need to transfer funds. These ways include:


One of the easiest ways to find your Citibank group account and routing number is to check online. Doing so involves the following process:

  1. Launch your web browser and open the Citibank website.
  2. You will be prompted to log in to your Citibank account. Input the necessary details and log in to your banking account.
  3. Your banking account should have all the relevant information about your account including your account number. Go to the ‘Account Details' page or section of your account.
  4. Check for your account number which should be clearly displayed. Your account information will have images of previous checks. You can also check previously processed checks and find out the routing number.

You can also simply visit the Citibank Group website and check for the routing number for your state or region. The website will usually have a list with the routing number for each state or region. Some places like California might have two routing numbers and you can simply select one.


You can use your checkbook to find out your Citigroup account and routing numbers. It involves following these steps:

  1. Get the checkbook associated with your checking account.
  2. Look at the bottom of any of the checks. There will be two or three sets of numbers written horizontally across the check. The first set of digits is your routing number.
  3. Ensure that it is nine digits long because if it is not, one of the other set of digits will be the routing number.
  4. The second set of numbers on the check is usually the account number.

Visit Your Local Branch

Checking your account information online and the details on your checkbook are the two simplest and most convenient ways of finding out your account and routing numbers. However, if they don't work, you can visit your local Citibank branch and ask.

You can either go to a teller or visit the customer service desk and they will happily give you the routing number. On the other hand, you will need to provide them with your credit or debit card and in some cases, account number, for them to verify that you are a Citibank customer.

Contact Customer Service

Visiting your local Citibank branch should be the method of last resort after all else has failed. You should especially try contacting customer service and asking for your account and routing numbers.

A customer service representative will be happy to give it to you provided you can submit enough information to ascertain that you are a Citibank account holder.

You can find the Citibank customer service contact information on GetHuman.

Why Did GetHuman Write "How Do I Find My Citibank Account and Routing Numbers?"?

After thousands of Citibank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Find My Citibank Account and Routing Numbers? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Citibank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Citibank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Citibank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Find My Citibank Account and Routing Numbers? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 5 months ago
Updated 5 months ago
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How do I find my Citigroup account and routing numbers
finding my Citigroup account and routing numbers

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