How Do I Send a Check to Someone Online Using Citibank?

Citigroup offers multiple banking services through its online facility. You can now utilize the online check deposit method for easy money transfers. The process is simple and saves time. Moreover, you can also verify the check deposit online. If you face any issues during the process, the company's customer service representatives can help you resolve them.

May 3, 2021

Citigroup's efficient online services ensure that you can handle all your banking activities from the comfort of your home. If you wish to send a check to someone, you can now eliminate the need for paper checks.

With online banking services, you can send a Citigroup check online. As a Citibank personal checking account holder, log in to your online Citibank account to access a range of banking services. Online check deposits are convenient and quick. Additionally, you can manage your finances and keep track of your bank account activity.

Citigroup Check Deposit Online

You can now deposit checks from anywhere using the Citi Mobile application. It's essential to do this through a mobile phone since you'll need your phone's camera.

The Citi mobile app is compatible with Android, iPhone and iPod touch devices. Once you install the app, follow the below steps to send a check to someone online using Citigroup:

  1. Sign in to your Citi bank account.
  2. If you are an iPod touch device or iPhone user, go to the menu and choose the "Move Money" option. Now click on "Deposit Check."
  3. If you use an Android device, go to the menu and choose the "Quick Access" bar. Now select the "Mobile Deposit" option.
  4. Review the given terms and conditions.
  5. Accept them to enroll in the service.
  6. Choose the account of the person you want to send the check to.
  7. Now, enter the amount you want to transfer.
  8. Sign the check on the back.
  9. Capture the images of each side of the check.
  10. Submit these images to send the check.

Verify Your Check Deposit

It's easy to verify whether your check deposit has been processed successfully. You will get a confirmation to your registered email once the bank accepts your deposit and processes it.

You can also view the images of your check by accessing your account section at Citigroup's online banking service. Choose the "Account Details" page and select the "View Image" option. It allows you to view the images of your check transactions. You can view it for up to 18 months.

Get a Copy of the Check Deposit

Now that you've successfully completed your Citigroup check deposit online, it may be beneficial to get a copy of the transaction. You can do so in two ways. The first is to use the images of your check within the account activity section.

An alternate method is to contact Citibank's customer service team. They can arrange to mail a copy of the check to you.

It may take around five to seven business days. It is also possible to receive your copy overnight. However, some charges may apply.

Are You Facing Any Issues?

The process of sending a check to someone online using Citigroup is relatively straightforward. However, if you face any technical issues or need other help, Citibank's customer service is available 24/7.

The wait time is usually about 12 minutes. You will receive targeted help and relevant tips once you convey your issue. Make sure to keep your account number ready. The service representative can then furnish the details and information accurately. You can find your account number in your checkbook or your account statement.

You can get in touch with a live representative to discuss your issues. They can assist you with the process of sending a check to someone online in case you face any trouble. Citigroup's online check deposit makes money transfer convenient to you.

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