How do I transfer money online using Citigroup?
Citigroup allows clients to make domestic and international transfers using their Citigroup account. The process is convenient and easy. Domestic transfers generally take less time than international transactions.
The company also offers methods whereby you can transfer limited funds to another account without adding them as "payee." You'll need your account number, PIN and card number to transfer money online.
The company charges a minor service fee on online domestic wire transfers. The fee can be anywhere between $10 and $25. To transfer money online using your Citigroup account, follow the appropriate steps mentioned below.
Online Transfer through the Website
The fastest way to make a domestic wire transfer is through the company's official website. The transfer will be reflected in the payee's account in less than 24 hours and almost instantly in some cases.
You can also make the transfer using Citigroup's mobile site with the same steps and procedures.
Online Transfer Using the Mobile App
The Citigroup mobile app allows you to manage your funds and make payments or transfers using your smartphone. Once you download the app, you can register using your bank and account details to link your bank account to your smartphone.
After you complete the registration process, you may click on the "Payments and Transfers" option to make the transfer to another account. Transfers up to a specified limit may be possible even without adding the other account as "payee."
The best part of making an international transfer online using your Citigroup account is that the company offers better foreign exchange rates than other financial institutions. The service fee for an international transfer is around $35. International transfers may take up to two days to reflect in the payee's bank account. The company offers several convenient methods to transfer money online.
Citi Global Transfer Method
The Citi Global Transfer method is the most simple and fast method to transfer funds to a payee in another country. The service fee charged is lower than other methods. The transfer may be subject to restrictions on the amount of money that can be transferred per day. To learn more about Citi Global Transfer Method, call the bank's customer service department using contact details from the GetHuman Directory.
International wire transfers allow you to send money to friends, relatives or clients in a different country in less than 48 hours. The service fee on wire transactions may be higher, but it takes less time to reflect the payees' account. You may need a day to add the payee's account and connect it to your account.
Automated Clearing House Transfers
This facility allows US clients to transfer up to $30,000 internationally. You need to register for the ACH facility to be eligible to use this service. The registration process is simple and takes less than an hour to complete. Transfers using this method can take up to 5 business days.
Benefits of Online Transfer
Online bank transfers are the most secure way to transfer funds to another account. The bank monitors the transactions, and any discrepancies or rectifications are dealt with immediately.
After thousands of Citibank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Transfer Money Online Using Citibank? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Citibank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Citibank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer Money Online Using Citibank? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.