What Do I Do If My Clickbank Account Is Suspended?

Clickbank is an affiliate marketing program that includes hundreds of options to pick. Once you have signed up to Clickbank, you have agreed to follow the promotion and product guidelines set by Clickbank. If you break these guidelines and Clickbank deems your account as low quality, your account will be suspended indefinitely. To learn about the status of your account, Clickbank recommends you contact their customer support for further details. In some cases, you may have your account unsuspended.

Clickbank is an affiliate marketing program with a variety of product categories and services to choose from, such as supplements and cooking e-books. When affiliate marketing with Clickbank, you must follow the promotional and product guidelines that Clickbank has stated in its Legal and Policies. If you do not follow these policies and Clickbank deems your account as low quality, your Clickbank account will be suspended. In this guide, you will learn what to do when your Clickbank account has been suspended.

Clickbank Policies

Clickbank has set rules stated in the user agreement that, if broken, can lead to the suspension of your account. Here are some of the most common offenses that lead to a suspension to your Clickbank account.

Examples of Promotional Guidelines

  • No marketing tactics that incite or evoke fear, panic, or chaos among viewers
  • No marketing tactics that discriminate based on religion, gender, sex, etc
  • Unauthorized use of the Clickbank logo

Full List of Promotional Guidelines

Examples of Product Guidelines

  • No product claims of curing diseases considered uncurable by WebMD
  • The portrayal of a doctor in product sales material must be treated as the equivalent of a testimonial
  • Environmental products must not claim an efficiency of 90% or higher

Full List of Product Guidelines

It is under Clickbank's sole discretion if your account is suspended or not, and may not revoke the suspension from your account. If Clickbank suspends your account and you have questions about your account's status, Clickbank recommends you contact their customer support.

Contacting Clickbank

Clickbank Phone Number

One of the quickest ways to sort out the status of your Clickbank account and understand the nature of your suspension is by calling Clickbank's phone number. The customer service representatives will need to identify information such as the email address used on the account and your name to look at the status. If there has been a mistake resulting in your account's suspension, you may be able to reverse the suspension.

Clickbank Live Chat

Another way to quickly contact a Clickbank customer support representative is by using their live chat feature on their website. When clicking on their live chat button, a separate chat box will open up and link you with a customer support agent as soon as possible. In some cases, all customer service representatives will be currently busy, and you will connect as soon as they have finished helping a previous customer.

What Do I Do If My Clickbank Account Is Suspended?

Why Did GetHuman Write "What Do I Do If My Clickbank Account Is Suspended?"?

After thousands of ClickBank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Clickbank Account Is Suspended? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting ClickBank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for ClickBank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like ClickBank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Clickbank Account Is Suspended? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
Updated 2 years ago
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