Clicktoshop.com is an e-commerce company operating in the United States. The multi-channel platform uses aggregated online shopping modules like Facebook, Blogstore and a network of affiliated resellers to sell their products.
The company offers free delivery on all orders and up to 20% off on all products. You can find various items from different categories like apparel and accessories, electronics, furniture, books, health and home improvement.
If you are unhappy with your purchases, choose an easy returns process for Clicktoshop.com products.
Clicktoshop.com highly values customer satisfaction and loyalty. Hence, the company offers a 100% money-back guarantee for products returned within 30 days. It is advisable to contact customer care to understand the process better.
As a customer, you should know the following rules before placing a returns request with Clicktoshop.com.
You can only return products under the following circumstances:
You should return the product in its original condition with the price tag, user manual, warranty card and packaging intact. A customer service person can guide you about these details.
Products that are marked as non-returnable on the website cannot be returned. If you have ordered an incorrect product model or chosen the wrong color, you cannot place a returns request with Clicktoshop.com.
Products returned after the 30-days time frame are only eligible for a replacement or exchange.
Only unopened and unused products can qualify for a full refund. Opened products may be eligible for a partial refund of up to 80% of the purchase price.
As a Clicktoshop.com customer, you may also choose to replace a damaged or defective product. According to the replacement policy of Clicktoshop:
To exchange a product instead of returning it to Clicktoshop.com, you can contact the customer support team to help you find the best replacement of your choice.
Here are the basic steps that you need to follow for an easy returns process for Clicktoshop.com products.
After thousands of Clicktoshop.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Clicktoshop.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Clicktoshop.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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