Coinbase is a digital currency exchange based in California. The platform can be accessed in over 190 countries.
To use the Coinbase platform, you need to create an account. You will also need a password to protect your account.
Unfortunately, there are scenarios that may necessitate resetting of your account password. The most common reason by far for resetting a Coinbase password is because the user has forgotten it.
Another good reason to reset your account password is if you think that your account's security has been compromised. If you see suspicious activity on your account of any kind, it is always a good idea to change your password.
If someone gets a hold of your Coinbase password, they may cost you a great deal of money and conflict. You should make your password more secure if you change it due to a security breach.
You may also have to reset your password if you lose access to the email with which you set up your account. Once you change the email associated with the account it is also recommended to change your password for extra security.
A less common reason why Coinbase users change their account password is to simply improve their account security. However, this should be a common practice for all Coinbase users and they should reset their password as often as possible.
Resetting Your Coinbase Password
You can reset your Coinbase password for any of the reasons outlined above. You can do so using the following process:
1. Launch your web browser and open the Coinbase website
2. Click 'Log In' on the homepage.
3. Under the empty fields, click 'Reset Password.'
4. You will be redirected to the 'Password Reset' page
5. You will be prompted to input your email address. Ensure that you enter a valid email address and then click 'reset password.'
6. Open the email address you submitted and look for the password reset email from Coinbase.
7. You must click the link in the email to open the 'New Password' page.
8. Input the new password you want to use twice and then click the 'Confirm' button.
9. Go to the log in page and try using your new password to log in to your account.
Why you Can't reset Your Password
Not all attempts to reset your password through the process above will be successful. Coinbase takes serious precautions to ensure all password reset attempts are legitimate.
They utilize a two-factor authentication process for security. They will also verify that the device you are using belongs to the account holder.
Therefore, you will have to use a verified device to reset your password or from a device you have previously used to access your account. That provides adequate protection against illegitimate attempts to reset your password.
If you cannot get access to a verified device or a device that you have previously used to access your Coinbase account, you will have to contact Coinbase customer service for help with your password reset.
You should note that a password reset should happen immediately. At the most, it should take 24 hours to reset your password.
However, if you try to reset your password from a new device or one foreign to the Coinbase system, it may take longer than 24 hours to reset your password. The reason is so that they can keep your account secure in case someone else is trying to reset your password.
If your password has still not changed in 24 hours, you should contact Coinbase customer service immediately. You will find their contact information on GetHuman.
After thousands of Coinbase customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Password on Coinbase? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Coinbase if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Coinbase in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Password on Coinbase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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