How Do I Set Up Two Factor Authentication on My Coinbase Account?

Coinbase offers three main methods of installing a multifactor authentication code for your digital wallet. You can select a one-time SMS code, use multiple security keys, or use a third-party authenticator app to protect your crypto account in Coinbase. Contact the helpdesk and troubleshoot team for any additional assistance to installing a security solution in Coinbase.

Using a two-factor authentication system with a crypto company adds an extra layer of protection to your account.

Coinbase is a US-based crypto exchange platform that offers easy storing, buying, selling, and transferring of digital money like crypto coins. It provides a two-factor authentication process for Coinbase to protect your digital wallet from online hackers.

ways to Set Up Two-Factor Authentication On My Coinbase Account

You may need a mobile device and a phone number associated with your Coinbase account to complete the two-factor verification process.

There are three ways to enable two-step verification for your Coinbase account.

The basic steps to select different ways to secure your Coinbase account are as follows:

  1. Sign in to your Coinbase Account.
  2. Go to Security > Settings.
  3. You will see three verification modes.
  • Text Message/SMS.
  • Authenticator App
  • Security Key

Contact customer support to understand which one is suitable for your account.

Using SMS/Text

It's the least secured, text-based authentication system. By default, all Coinbase accounts come with an SMS-enabled multifactor authentication enabled. Every time you try to log into your Coinbase account, a unique, short-lived SMS code is sent to your mobile.

If you have trouble receiving the SMS codes or the number doesn't work, you can reach out to the Coinbase troubleshooting department.

Using Security Keys

Before you select this option, you need to have a security key that supports WebAuthN / Fido2 standards. To learn more about the security key restrictions, you can contact the support team.

Security keys work with adapters but do not support third-party apps installed on your device. You can add a maximum of five keys as a backup option if you lose your primary security key.

If you wish to update the security key, you should go to the security settings and select manage next to the security key name. You can then change or modify the keys.

If you disable the security key two-factor authentication process for Coinbase, SMS will be re-enabled as the default protection system.

If you break or lose the security key, you can contact a customer support executive from the Coinbase team.

Using Third-party Authenticator Apps

You can choose an external authenticator app to install a two-way verification system for protecting your crypto account in Coinbase. It's also known as a Time-based One-time Password (TOTP) authenticator app. TOTP authenticators like Google or Duo provide an extra layer of Security other than your account login username and password.

Here are the basic steps to enable an authenticator app on your mobile phone.

  1. You have to download Google or Duo authenticator apps on your device.
  2. Login to your Coinbase account and go to the Security settings.
  3. Select the Authenticator app box.
  4. Follow the further instructions to enable the verification system.

If you wish to use a new mobile device, you need to follow these steps.

  1. Sign in to your Coinbase account with your username, password, and the two-step verification code from the old device.
  2. Go to the security settings page and click the option to regenerate your key.
  3. Scan the key with your new authenticator device.

You can connect with the client service team if your codes do not work or your old number is not working.

Why Did GetHuman Write "How Do I Set Up Two Factor Authentication on My Coinbase Account?"?

After thousands of Coinbase customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Set Up Two Factor Authentication on My Coinbase Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Coinbase if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Coinbase Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Coinbase in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up Two Factor Authentication on My Coinbase Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 8 months ago
Updated 8 months ago
Viewed 44,891 times
Protecting your crypto account in Coinbase
Two-factor authentication process for Coinbase

What customers are saying about this and similar problems

I funded my bitcoin account and its telling me I zero to send out?
I funded my bitcoin account and its telling me I zero to send out?
I have funds in my account but cant move it
hi i cant use my coinbase account as it say account under review
I need help it’s been at less * or * weeks I have sent my drivers license all informat...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!