How do I contact Coinbase customer service about a problem with my account?

A simple 5 step guide for solving this common Coinbase problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
As you can see from our extensive database, there's actually no way to call Coinbase.
You will need to send them an email with the address listed. Click on the link and send them an email with your exact issue, and make sure to be a s specific as possible so they can look into your issue.
For a last option you can try to use the submit form here. Skip the automated chat as it's not very good. Click the link below that says "Contact our team"
A request form will then pop up below the chat box. Enter all of your information and explain your billing issue to them in the message box.
Click the CAPTCHA box and send it into them and someone will respond in 24-72 hours.
We've helped 5,393 people with Coinbase billing issues in the last 90 days. Let us help you!
Fix my issue
Categorized:coinbase exchangebitcoin coinbasecoinbase bitcoinbitinstantcoinbase sign incoinbase appcoinbase supportcoinbase customer service numbercoinbase verification
Author:GetHuman-bbrownf3 years ago

About this Step by Step Guide

After thousands of Coinbase customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I contact Coinbase customer service about a problem with my account?; Need *fa code so I can change my old number to my new one; Been waiting over * business days for bitcoins; cant send bitcoins because of clawback???; I keep receiving message that says clawback enabled; How do I increase my daily spending limit?... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 16 minutes to get through these steps according to other users, including time spent working through each step and contacting Coinbase. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Coinbase Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Coinbase that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I contact Coinbase customer service about a problem with my account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Contact CoinbaseCoinbase Customer ServiceMore Coinbase How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Coinbase and solve Coinbase customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!