When dealing with your internet service, it is always a good idea to upgrade your modem regularly to avoid lags and down time when surfing the web or streaming. Also, modems can wear out or break, requiring you to replace the old one. If you are a Comcast customer needing an upgrade, you may be asking, "How do I order a new modem from Comcast?" You can contact Comcast customer service here and keep reading for the step to order a new modem for your internet service.
If you are renting your modem from Comcast and want to upgrade to a newer one or replace a broken one, follow these steps below:
If you have your own modem and want to upgrade it to a newer model, you simply need to go to your electronics store of choice and purchase your new equipment. Make sure the modem you purchase is compatible with Comcast's system to avoid any issues with receiving signal. To check compatibility, you can log into the company website, or call customer service here.
There are several benefits to upgrading your modem. Some of those benefits include:
Most modems are good for two to five years. If you notice that your internet is going down more often, or the signal strength is weakening, it may be time to upgrade your modem to a newer model. By contacting Comcast customer service here, you can get a new modem mailed to your home or professionally installed giving you the speed and reliability you are paying for.
After thousands of Comcast customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Order a New Modem from Comcast? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Comcast if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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