The Comcast brand exists for its business customers while residential customers are under the Xfinity brand. If you need both business and residential internet services, you will need to go through both channels. This guide covers Comcast Business Services. Read on to find out more about it.
If you want to begin a quote online, simply go to business comcast.com and click on the Help Me Decide link. It's located near the top right-hand corner and next to the search field.
Once you click this link, you are going to be asked questions ranging from what services you need at your business, to how many customers and employees are going to need to access. You will also need to know how many wireless devices will be in use. The more wireless devices that are on your network, the more bandwidth you'll need. You are going to be asked how you plan to use the internet at your business. If you ever have any questions, feel free to call one of Comcast's business representatives. They will be more than happy to help.
An appointment for a new installation at a business may be more detailed, so that's why Comcast put together detailed installation guides and checklists on its Help and Support page. You're going to know what to expect once you review these resources. To locate these resources, go to go here and select the installation tab located on the left side of the page. You should see a total of four PDF files. These files cover everything from a welcome kit to how to prepare for your internet installation. Of course, if you opted for more services, there should be information available for whatever you choose.
After thousands of Comcast customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Schedule an Installation Appointment with Comcast? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Comcast if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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